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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in La Grange, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 717 E. Travis for the ultimate SONIC experience!
Many customers experienced long wait times, often exceeding 30 minutes, leading to frustration.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, contributing to customer dissatisfaction.
Food Quality
Customers noted inconsistent food quality, with reports of cold, stale, or poorly prepared items.
Staff Friendliness
Despite service issues, several reviews highlighted the friendliness and professionalism of the staff.
NW
Nicole Williams
Dec 30, 2025
1.0
We came so excited to get our once a month little family treat for our kids and ourselves. I understand being "new" and I understand many different things about customer service and food service. The girl working was too busy inside chatting that for EVERY item we ordered she would say " what" "ok hold on" "now what was it" this was for 9 items. Every single one.
We were so ready to get home with our 3 young kids so it was a "to go" order. We put the straws in our shake treats and EVERY single one was vanilla and sour tasting. We ordered 5 specialty shakes 😰😭 the ONE order of frys was put in upside down in the bag with some none French fry food that we didn't order. The box was just tossed on top of the pile of fries In the bag, which I opened as my husband was reversing out so it's definitely not "the car ride" so driving home with 2 very upset toddlers with special needs , and our 6 year old made for such a sad deal. We don't eat out except once a month. We only set aside a small amount for the once a month family treat. Being I paid for the order that was over 40$ and got MELTED vanilla with some drizzle of syrups and NOT anything close to what we ordered was unacceptable. We did not go back right away because my toddlers needed to be home immediately. I don't understand how we got water melted vanilla in cups 😭 do these employees get paid to do this? I don't understand how people take jobs and customers service jobs with ZERO regards for anyone else.
RW
renee Washington
Sep 12, 2025
1.0
The sides are always cold and the shakes are nasty. This place doesn't care about service to its customers at all
DK
Darshan Kanojia
Aug 30, 2025
1.0
Waiting for 30 mins still no one came to take the order - pressed the button x50 times. Worst sonic in the whole of USA!
MJ
Matt Jones
Aug 24, 2025
1.0
Slowest Sonic I’ve ever been to. 2 drinks and chickens bites shouldn’t take 30 minutes. Then the order was wrong
MM
Mariela Martinez
Aug 9, 2025
1.0
took over 30 minutes for 2 burgers. Gave us the wrong drink. Had given food to wrong person. No apology