Wingstop

Reviews

• AL

  Alfredo Lopez

  Feb 8, 2026
  1.0
  Good Wings, HORRIBLE SERVICE and even worse management!!! I understand that with the Superbowl the orders were going to be delayed, but the lack of communication to the customer is unacceptable. When I went to pick up my order at 515 they said that they will call me when my order was ready. So after waiting 2.5hrs I called for a status update and the lady claimed that the order might might be ready and they forgot to call because of confusion on their end. So nobody called me as they stated they would. So know after waiting 2.5 hrs my wings might be ready, the might have been sitting there for a while and they might be lightly seasoned like almost every other time. This place is obviously ran by incompetent people with no consumer skills. The fact that they rushed me out of the store when I was there at the stated pick up time is just mindblowing. Then not to call me when my order was ready.
• JH

  James Herbeck

  Feb 8, 2026
  5.0
  I went to pick up food for the Super Bowl. Placed on online order and I waited for two hours. The complaint I have is the website should have been shut down to give the employees time to catch up. Cash the store manager was absolutely outstanding. He was dealing with unruly, crass and disrespectful customers. I understand their frustration but that young man demonstrated the highest amount of patience and professionalism I have ever seen. He was working hard in the back keeping his team moving to try and catch up. The failure of the sheer volume of orders was a success due to his incredible leadership and his unwavering commitment to trying to provide customer service. Him and his whole team deserve praise and acknowledgement for their level of hard work. Cash, well done young man.
• MS

  Marifer Schaeper

  Feb 8, 2026
  1.0
  I placed my order at 1pm ahead of time for pickup at 5pm and when I got there they just said there was an hour delay and it would be ready at 6pm, and when we asked for a refund they said it would take 5-7 business days. Absolutely horrible. I don’t usually provide reviews but this was incredibly upsetting.
• IG

  Isaiah Guerrero

  Jan 24, 2026
  1.0
  I had ordered boneless wings but for some reason got popcorn chicken. Will not be ordering these again.
• JR

  Joshua Rodriguez

  Jan 11, 2026
  1.0
  Time and time again I try to give this location a chance, but they’re always just seeming to miss the mark. Everything was going great until my wife told me she felt her leg wet as we were driving home with our carry out order. Next thing you know there’s ranch dripping and tearing out of the corner of the bag. My car seats are stained so who will put forth the bill for the detailing? Food also spilled out from the fries since they’re always just in a plate. Highly disappointed that they didn’t give me a receipt in the bag for me to be able to make a complaint online. That’s very smart to not include them to try to avoid responsibility. Pictures included of the ordeal.

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