Whataburger

4.0
2008 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5401 FM 1626 STE 500, KYLE, TX
78640, United States

Hours

Reviews

4.0
1,957 reviews
5 stars
1,078
4 stars
396
3 stars
164
2 stars
95
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items, and a decline in freshness.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good burgers and friendly staff.

Management Concerns

Several reviews mentioned mismanagement and lack of attention to detail, leading to frequent order mistakes.
  • DC
    Daniel Chavez
    Jan 4, 2026
    1.0
    They have given me the wrong order three times already almost every time I go rude service as well
  • KM
    Kristen Meitzen
    Jan 2, 2026
    4.0
    Food is always tasty, service could use help except for a few very diligent employees. It almost seems as if you're bugging some of them because you're there. The drive through takes a bit of time and sometimes the orders don't come out in the manner they were recived. Makes it strange to be trapped in to the lane with your full order while the car in front of you doesn't have their order yet. At least you have fries to snack on...
  • JD
    Joan Donley
    Dec 31, 2025
    1.0
    What has happened to Whataburger..went for a simple burger no tomatoes add mustard and mayo..got a cold burger with tomatoes and no mustard/mayo and tasted like an "old" burger..too tired to go back..and what happened to their onion rings..use to be crispy now the frozen kind that are horrible...sad to say use to be my favorite but this was a waste..Not the Whataburger I remember 😒
  • JB
    J Bryant
    Dec 30, 2025
    1.0
    Terrible service, went inside and was promptly ignored for enough time to want to go somewhere else. All the laughing employees clearly had something better to do.
  • GR
    George Romo
    Dec 11, 2025
    1.0
    Went in about 10:30 on a Thursday and ordered inside for a to-go order. Ordered 2 burgers and 2 breakfast sandwiches for the family. When I got home, I did not receive 2 of my 4 said items. When I called and spoke to the manager, he advised that I had to drive back (20 minutes, 40 minutes round trip) in order to get a refund. He said there was nothing else he could do but wanted me to use my 40 minutes of time to return due to their mistake. How can you miss 2 out of 4 items. 50% of my order was missing. Never returning to this location.

Frequently Asked Questions About Whataburger

What are Whataburger Kyle's hours of operation?

Whataburger Kyle is open 24 hours every day of the week, Monday through Sunday.

Does Whataburger in Kyle offer curbside pickup and delivery?

Yes, this location offers both curbside pickup and delivery services.