Wendy's

3.7
1140 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20584 Ih 35, Kyle, TX
78640, United States

Hours

Reviews

3.7
1,140 reviews
5 stars
439
4 stars
298
3 stars
152
2 stars
73
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their kindness and professionalism, many reviews highlighted rude and unhelpful staff.

Order Accuracy

Numerous customers reported issues with incorrect orders, both in-store and through mobile apps, leading to frustration and dissatisfaction.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary food handling practices.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold, undercooked, or poorly prepared items.

Speed of Service

While some customers noted fast service, many others experienced long wait times and slow order fulfillment, particularly during busy hours.
  • CR
    Chris Rodriguez
    2 days ago
    4.0
    Pretty quick service.
  • JL
    Jimmy Lo
    Dec 28, 2025
    3.0
    來德州期間比較失望的速食店,人氣也是最不起眼。
  • LM
    Linda Miller
    Dec 20, 2025
    5.0
    The girl who too our orders named Mayra was really kind. Went out of her way to make sure we were doing good and that we had everything that we needed in our order. 10/10 customer service, just the service alone would make me want to go back.
  • TM
    Tiffany Maryland
    Dec 17, 2025
    1.0
    Garbage!!!! Never get your order right and then when you try to tell them the order was wrong, they call you a liar in Spanish as if you cant afford to pay for your food. Very unprofessional. Need a whole new crew including management. By far the worse Wendy's I have every been to, so if you are passing through this town DO NOT STOP! GO TO SAN MARCOS!
  • NS
    No Sleep
    Nov 17, 2025
    1.0
    This Wendy's has gone down. The menu boards have not worked for months. The workers try to up charge everything and still get order wrong. Seem like they have different rules. They dont even open dinning room on schedule. I tried to walk in.

Frequently Asked Questions About Wendy's

Is 131 Kyle Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 20584 Ih 35, Kyle, TX open 24/7?

Yes, this Wendy's location is open 24 hours a day, 7 days a week, including drive-thru service.