Wendy's

3.7
1133 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20584 Ih 35, Kyle, TX
78640, United States

Hours

Reviews

3.7
1,133 reviews
5 stars
438
4 stars
294
3 stars
150
2 stars
74
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many noting poor customer service experiences.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about undercooked items, stale bread, and incorrect orders.

Cleanliness

Multiple customers mentioned dirty dining areas and unsanitary conditions, including issues with restrooms.

Speed of Service

While some customers appreciated quick service, many others experienced long wait times and delays in receiving their orders.

Menu Variety

Customers expressed a desire for more breakfast options and variety on the menu, particularly during late-night hours.
  • NS
    No Sleep
    Nov 17, 2025
    1.0
    This Wendy's has gone down. The menu boards have not worked for months. The workers try to up charge everything and still get order wrong. Seem like they have different rules. They dont even open dinning room on schedule. I tried to walk in.
  • ME
    Mike Ericksen
    Nov 14, 2025
    1.0
    This is why I don’t come to this location. The service was horrible! We waited for over 20 min to get our order, AND it still wasn’t right. We even dined inside. Super slow service, cold food, etc. Go somewhere else to eat!
  • VF
    Victoria Garcia Flores
    Nov 11, 2025
    4.0
    Fast line service
  • SD
    Stephany Diaz
    Nov 7, 2025
    5.0
    Mayra was a really good and kind person taking our orders.
  • JK
    Joe Kelly
    Oct 24, 2025
    3.0
    The food came out fast and hot. The French Fries weren't bad, but nothing special. The burger was little bity, and both my companion and I immediately thought it was a slider. No more than three bites big. We both wondered if we had ordered a junior meal, but there was no mention on the menu of that being the case. We left hungry and disappointed.

Frequently Asked Questions About Wendy's

Is 131 Kyle Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.