Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kyle Subway® Restaurant at 5401 South FM 1626 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with employees often being rude, unhelpful, and lacking basic communication skills.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and restrooms, raising concerns about overall hygiene.
Food Quality
Several reviews mentioned issues with food quality, including poorly made sandwiches, missing ingredients, and food that appeared old or spoiled.
Staff Attitude
A significant number of customers noted that staff members displayed a lack of enthusiasm and professionalism, contributing to a negative dining experience.
Operational Issues
Customers frequently experienced problems with the availability of menu items, incorrect charges, and early closing times, indicating poor management and operational practices.
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mzvero7773
Sep 11, 2025
2.0
It was very unpleasant. Walked in to see a guy stuffing his mouth at the register. Didn't greet. I said hello how are you doing , he looked me dead in the eyes and nodded mumbling fine. Told him what I wanted he had a nasty face on and irritated attitude. Charged me for the food I told him three times what we got only response was meals. I had told him no . Two 6 in sandwich one regular drink, kids meal , and one 6 in.. he told me a total pointed at the cups .. crumbled the receipt and threw it away. Tables had chairs on them booths were dirty tables and seats. Most importantly our food was salty and had a weird taste. Smh. 9/11/2025 @ 6:30pm
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Erika Caceres
Sep 3, 2025
2.0
The young lady is VERY stingy with the meats and vegetables.
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Aaliyha Martinez
Aug 22, 2025
1.0
I'm not a Karen. My husband went to get Subway for me because I was craving a sandwich (I'm pregnant, btw). So, this looks just as disappointing as I thought it would be. He said he didn't receive a receipt, and the sandwich was made by an older white woman. Not to be mean or anything, but she didn't seem very good at making sandwiches. I ended up eating the sandwich anyway because I was starving.
3 total sandwiches all looked badly made. I understand it’s subway but I’ve seen better subway sandwiches and It can be expensive. Be mindful of people. I’m not angry. Just disappointed and tired pregnant woman :,(.
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Zan Edwards
Jul 21, 2025
1.0
I just walked into this location asking for three dozen white chip macadamia cookies. The gentleman asked me was out there for pick up, I reiterated no I would like three dozen white chip macadamia cookies. He said we don’t have any right now. I said OK are you able to make them he ignored me continue doing what he was doing. I asked him again. Are you going to make them or is that a no he then advised well I have to make bread and it’s going to take 30 to 45 minutes. I said OK that’s fine. I will wait so I stood there waiting for him to respond so that I could purchase them and go back to my car or whatever needed to be done as I wanted those cookies and needed them for staff, however, he continued doing what he was doing, and I asked him again, so is that a yes is that a no are you going to make them? He said well no I don’t feel like it. I have to make bread first and now the cookies will take one hour. I have waited at this location for them to make cookies as well as other locations before, and it has never taken an hour. There was only one customer in there, and I do not appreciate the rudeness and condescending. You all have lost business as your rude employee with no name tag tag Did not want to make three dozen cookies
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Liz Hern
Jul 9, 2025
1.0
The workers were rude for no reason, i believe they should have better customer service and better communication. the two male workers working were not very polite or professional. They also messed up my order.