Many customers reported issues with incorrect orders, including wrong toppings and missing items.
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with complaints about rudeness and unprofessional behavior.
Food Quality
Feedback on food quality was mixed; while some praised the pizza as delicious and fresh, others reported receiving cold or poorly made items.
Timeliness
Customers frequently mentioned long wait times for orders, both for pickup and delivery, with some stating that orders were not ready on time.
Cleanliness
Several reviews noted unsanitary conditions, including cleanliness issues in the restaurant and concerns about food safety.
RS
Robert Stinson
2 days ago
5.0
Well to put it simply stated. I am a Mr Gattis top fan. I visit about 4 or 5 times a week.
I'm not sure how good it is but almost every person knows me and my order. It feels like after you move out but still go to visit. I usually have small special requests and I am taken care of like it is always done the way I order.
Each person that I come into contact with always makes me welcome.
Thanks to everyone here for doing an outstanding job and always keeping the quality of Mr Gattis a top notch position.
There is always other choices but visiting friends makes it special.
HM
Hailey Mills
Nov 16, 2025
5.0
I called in an order. The customer service is great everyone is so friendly, Elliot I think his name was, was especially nice and helpful. I got the meat market pizza was fresh and didn’t seem rushed, i felt prioritized even when it was pretty busy, I will definitely be returning to order more!
JC
Jonathan Crites
Nov 14, 2025
1.0
This is the worst mr gattis I’ve ever been too. 30 minutes went to an hour and a half. When we got pizza it was cold and looked like driver was taking corners like a nascar driver. The pizza I ordered had no cheese and way too much sauce. When I called they tried lying and said I ordered it that way when I know dam well I didn’t!!
CM
Charles Mcloud
Nov 8, 2025
1.0
Where do I even start? Management is TERRIBLE!! If you don’t get rid of your General Manager, Your store will not be open for more than 2 more years. The Owner of this store needs to take ACTION. I love Mr.Gattis until i came here. GUYS! Keep your money please.
JR
Joe Rodriguez
Nov 6, 2025
1.0
Seriously don’t order your pizza here, raw and uncooked. The manager was snippy and passive aggressive with me on the phone then called the police on me for showing up with their uncooked pizza for a refund without even speaking with me. Trash manager. This location is ran by immature staff. Plenty of pizza elsewhere. Unsafe pizza willing to place you in an unsafe situation to avoid accountability. This place was better with their last manager who actually held respect, seriously this lady sucks and is 20-30 years older than the last one. Makes no sense, and don’t make me post the video…
What are the opening hours of Mr Gatti's Pizza in Kyle?
Mr Gatti's Pizza in Kyle is open every day from 10:30 AM to 10:00 PM.
Does Mr Gatti's Pizza in Kyle offer delivery services?
Yes, they offer several delivery services including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order food online from Mr Gatti's Pizza in Kyle?
Yes, online ordering is available daily from 10:30 AM to 10:00 PM via their website or ordering platforms.
What payment methods are accepted at Mr Gatti's Pizza in Kyle?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Mr Gatti's Pizza in Kyle have a menu available online?
Yes, you can view their menu online at https://gattispizza.hungerrush.com/Order/Menu/75?_gl=1*seqv32*_ga*MTA2ODg0MDgyMS4xNjQ3MDM2MjM0*_ga_069D59SSW4*MTY4MjM1MDM2Ny4zNjEuMC4xNjgyMzUwMzcyLjU1LjAuMA..#groups
What types of food does Mr Gatti's Pizza in Kyle serve?
They serve pizza, wings, cheesesticks, pepperoni rolls and offer comfort food and desserts.
What services does Mr Gatti's Pizza in Kyle provide for dining and takeout?
They offer dine-in, takeout, carryout, and various delivery options including no-contact delivery.
How can I reach Mr Gatti's Pizza in Kyle?
The address is 22510 Interstate 35, Kyle, TX 78640. You can also contact them by phone at +1 512-399-2222.
What local places are near Mr Gatti's Pizza in Kyle that I can visit?
Nearby places include Kyle Railroad Depot and Heritage Center, The Railhouse pub and barbecue restaurant, and Kyle Library Thrift Shop which you might visit before or after dining at Mr Gatti's.
Are there any convenient stores for pick-up or delivery near Mr Gatti's Pizza in Kyle?
Yes, nearby stores like Shaggy Dog Market and Amazon Counter at Shaggy Dog Market can be convenient for pet supplies or package pick-up during your visit.