H-E-B plus!

4.5
4406 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 5401 South FM 1626 in Kyle, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
5401 South FM 1626, Kyle, TX
78640, United States

Hours

Reviews

4.5
4,376 reviews
5 stars
3,143
4 stars
728
3 stars
190
2 stars
98
1 star
217

What are people saying?

AI-generated from recent customer reviews

Quality Control

Customers frequently reported issues with the quality of produce and prepared foods, including old or spoiled items.

Customer Service

Mixed feedback on customer service; while some employees were praised for their helpfulness, others were noted as rude or unhelpful.

Store Condition

The store is undergoing extensive renovations, leading to confusion and difficulty in navigating the aisles.

Curbside Experience

Curbside pickup has been criticized for delays and issues with order accuracy.

Overall Satisfaction

Despite some positive experiences, many customers expressed frustration with the store's current state and service.
  • BG
    Benjamin Green
    Dec 30, 2025
    1.0
    Thank God there is final a Costco. This has got to be the worst shopping experience in Kyle. Parking sucks, self checkout is always breaking and there are random people both customers and employees just blocking the aisle talking. I bet there isn’t a single person who says can’t wait to go to HEB today.
  • JD
    jan deer
    Dec 23, 2025
    1.0
    I drove all the way from Buda expecting fresh okra, and once again this store is selling the worst okra possible. This isn’t a one-time issue — it’s always like this, but I usually don’t say anything. Today I had to. For $3.99, the okra is old, bruised, spotted, and wet inside the package, clearly past its prime. The moisture trapped in the container shows it’s been sitting too long and breaking down. This should never be labeled or sold as “fresh,” especially at that price. I’ve seen this same problem every time at this H-E-B, while other H-E-Bs don’t sell okra in this condition. It’s frustrating to keep seeing the same low quality over and over. Customers shouldn’t have to gamble every time they buy produce. I didn’t drive from Buda to waste my money and gas on produce that looks like it should’ve been pulled from the shelf days ago. This store seriously needs to fix its quality control.
  • JK
    Joe Kloesel
    Dec 22, 2025
    5.0
    I've shopped here for years. They have made major changes inside and outside the store. It is looking much nicer. And hopefully they are close to done moving merchandise around inside.
  • AA
    Amanda
    Dec 16, 2025
    1.0
    They close way earlier than advertised. We arrived at 10:25 pm on a tuesday and were told the store was closed.
  • KC
    Kennan Canady
    Dec 5, 2025
    1.0
    Super disappointed in this $34.98 “custom specialty cake”. I picked out this image thinking it would cover the entire top of the cake. When asked if I wanted “writing” on the cake and I, apparently foolishly, assumed it would be piping. I also asked for the main icing around the sides to be pink and the border to be pink as well. When I took the cake out of the box I realized that the cake was also warped, had streaks, and was not even placed squarely on the board.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.