Customers frequently praised the friendly and attentive service, particularly highlighting staff members like Lina and Andrew.
Cleanliness
The store is generally noted for being clean and welcoming, although some reviews mentioned occasional cleanliness issues during busy times.
Food Quality
The food, especially the bagels and coffee, received positive feedback for being delicious and satisfying, though some customers found prices to be high.
Inconsistency
There were mixed reviews regarding service speed and staff attitude, with some customers experiencing slow service or unwelcoming staff.
Value for Money
Several customers expressed concerns about pricing, feeling that some items were overpriced for the quality received.
GN
Gift Ngia
1 day ago
5.0
I love coming here! Customer service is always great. Amidst the chaos they’re so nice!☺️
RR
Raven
3 days ago
1.0
This one star review is not about the service or the quality of the food. It is strictly about the company ripping the average customer off.
My wife ordered a sandwich that normally comes with turkey sausage, but she did not want it, so she asked for it to be left off. I noticed that the price did not decrease. It stayed exactly the same. I mentioned it to the cashier, and she said the price stays the same even if you remove an item.
So I asked if we could substitute avocado instead, and she said yes. But when she entered it into the system, the price went up by another one dollar and eighty cents. I told her that was not right because we are being charged for sausage we are not taking, and then being charged extra again for the substitution. Companies should not be making customers pay for something they are not receiving.
Either reduce the price or allow substitutions at no cost when the value is equal, or simply charge the small difference. That is fair. What happened here was not.
One star for ripping people off. I really cannot stand when companies do this. Next time we will just take the unwanted item and give it to our dog or throw it away. If we are forced to pay for it, we can do whatever we want with it, but the company should not keep it and make a profit off something we never received.
I strongly believe it is wrong for any business to charge customers for an item they will not receive. This experience was disappointing and unfair.
I suggest customers take their business elsewhere!!!
TY
tamai young
6 days ago
5.0
Friendly and professional Service! Quality is on point for sure! Andrew even pronounced my name right which never happens. Definitely coming back for sure
BB
Brighton
Nov 17, 2025
5.0
The environment is nice and the food was definitely good. I got the farmhouse and that filled me up, I love there options. Pretty good price and I like that they are healthier.
SM
Shyam Moram
Nov 15, 2025
5.0
Andrew and Crystal took great care of me today. Super friendly staff , quick service, and the vibe of the place is just solid. The location is easy, the staff actually pays attention, and I’ll definitely be coming back.
Great job, Einstein Bros Bagels.”
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Kyle, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On Christmas Eve, it opens from 7:00 AM to 1:00 PM and is closed on Christmas Day.
Does Einstein Bros. Bagels offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
What types of food and beverages can I find at Einstein Bros. Bagels?
They specialize in fresh-baked bagels, cage-free egg sandwiches, coffee such as cold brew and blended beverages, deli lunch sandwiches, pastries, and catering options for breakfast and lunch.
Are there any special deals or coupons available for Einstein Bros. Bagels?
You can find coupons and gift card offers through their app EinsteinBrosBagels, available on the Apple App Store.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Visa, MasterCard, Discover, cash, and mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does Einstein Bros. Bagels provide catering services?
Yes, Einstein Bros. Bagels offers catering services for breakfast and lunch, including options for groups.
Is there free parking available when visiting Einstein Bros. Bagels?
Yes, free parking is available both on the street and in a parking lot near their location.
What nearby places can I visit before or after enjoying a meal at Einstein Bros. Bagels?
Nearby you can visit Sleep Number for retail shopping, Freebirds World Burrito for Mexican cuisine, and EVO Entertainment Kyle Crossing for cinema and bowling entertainment.
Are there other dining options close to Einstein Bros. Bagels?
Yes, nearby dining options include Via 313 Pizza for American-style pizza, Torchy's Tacos for Mexican tacos, and Rudy's Country Store and Bar-B-Q for barbecue.
How can nearby transit or convenience spots help me access Einstein Bros. Bagels?
Convenience stores such as 7-Eleven and gas stations like Sunoco and Stripes are nearby, which can assist with quick stops on your way to Einstein Bros. Bagels. Additionally, Austin International Airport is in the vicinity for travelers visiting the area.