Dutch Bros Coffee

4.3
409 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
20325 IH 35, Kyle, TX
78640, United States

Hours

Reviews

4.3
409 reviews
5 stars
293
4 stars
36
3 stars
28
2 stars
18
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, with specific mentions of employees like George and Tori who provided exceptional service.

Wait Times

Numerous reviews highlighted long wait times, especially during busy hours, with complaints about the drive-thru efficiency and mobile order delays.

Food and Drink Quality

Customers generally enjoyed the drinks, noting their quality and variety, although there were some complaints about incorrect orders and food safety issues.

Atmosphere

The atmosphere was described positively by many, with mentions of the staff's energy and friendliness, although some noted cleanliness issues.

Customer Experience

Overall, many customers expressed a strong preference for Dutch Bros over competitors like Starbucks, citing better service and drink quality.
  • LB
    Lluvia Beltran
    Nov 11, 2025
    3.0
    I’ve been going to this Dutch bros since it opened but for the last 2 times I’ve been, it is always something either my order is wrong and they have to redo it or they for get to charge me for a muffin top… and to top it off the past times I’ve gone their employees have attitudes !
  • AC
    Amelia Clark
    Oct 31, 2025
    1.0
    Food: got food poisoning from it. Sick and in the bathroom for hours. Service: I was ignored. They made eye contact with me several times but continued to clean. I had to say something for them to get my order for me. Atmosphere: Smelled like spoiled milk as you walked up to the window.
  • CR
    Cindy Ramos
    Oct 28, 2025
    3.0
    Ordered on the app and picked up at the walk up window. At 11:22, the man said my order was being made. I waited a while as customers came and went. After a couple of minutes, I asked again about my order and the man said it was being made. I only saw him and another worker at the window and she was cleaning the prep area. I waited a while more and he finally called my name. The app said my order would be ready about 11:23, but it was 11:35 when I got my order. My order was one medium drink.
  • AM
    Annie Morales
    Oct 26, 2025
    5.0
    Let's just say I will not be going to Dunkin anymore. I got the Golden Eagle with Cinnamon and I asked for extra ice like to the point you ask, "Do you want some coffee with all that ice🤣🤣" it was perfect!!!
  • MF
    Mayra Flores
    Oct 14, 2025
    5.0
    I ordered due to disliking a different coffee shop that charged me $9 for a small drink for an order that’s supposed to be $8 for a large anyways decided to try Dutch bros despite not knowing what to order but I did research and The medium was like a venti and it was sooo goooood 🥹🥹🥹 and who ever made it needs a raise it’s so good and so cheap like $6 and it was so full and made well and fast service it was ordered at 8:30am. You can’t see the the full product because of the sun but it’s so yummy it’s called Cookie butter iced chai Pumpkin soft top Cookie butter drizzle Cinnamon sprinkles

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!