Dunkin'

3.5
845 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kyle, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20371 Interstate Highway 35, Kyle, TX
78640, United States

Hours

Reviews

3.5
845 reviews
5 stars
350
4 stars
157
3 stars
88
2 stars
69
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Many reviews highlighted poor food quality, including stale donuts, cold coffee, and incorrect items in orders.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Inconsistency

The location was described as inconsistent, with varying experiences in service and product quality.

Management Concerns

Multiple reviews pointed to poor management practices, including understaffing and lack of organization.
  • CM
    Cheyenne Mook
    Nov 16, 2025
    5.0
    Went today to purchase an ice cream cake. So friendly and nice. Clean restaurant and I’ve gone here previously for coffee and it was delicious
  • VV
    Veronica
    Nov 6, 2025
    1.0
    I only go to dunkin in kyle around Christmas time for the cookie butter latte. Any other time I've gone they got my order wrong. When I went today they tried to hand me a latte with vanilla cold foam at the window. When I asked why there was not cookie butter cold foam they said they were out. They could've told me at the speaker and i wouldn't of purchased it. Once again dunkin kyle was a disappointment. Its literally like playing Russian roulette. Never know what your going to get.
  • AH
    amanda happ
    Oct 31, 2025
    3.0
    I spent 30 minutes in the drive thru. I understand they are busy but 30 minutes in the drive thru is excessive. The staff were friendly and apologetic about the wait so I brushed it off.... until I checked my order and it was the wrong order. Extremely frustrating.
  • SJ
    Sarah Jones
    Oct 20, 2025
    1.0
    On 10/20/25 at about 5:05 two of my roommates and I walked in, two of us had mobile orders, one was ordering at the counter. As we approached the pick up area the only male working asked what he could get for us and we tell him that we have two mobile orders… he rolled his eyes and sighed audibly. He then turned around to get the order but then he had to get the ICED cappuccino out of the blender… needless to say we were waiting for him to come back as he was taking the counter order. At the counter, an attempt to order a pumpkin cold brew was thwarted by the worker saying “I don’t see an option for that” as it’s on a big poster above him. We did eventually get our food and drinks after about 10-15 of waiting, two of the drinks still not what was ordered. There was no other patrons other than one woman who was waiting for her mobile order (that was one drink) for the entirety of our visit.
  • LD
    Luis Delgado
    Oct 4, 2025
    1.0
    This is the most Inconsistent Dunkin Donuts in the nation. This is coming from a DD addict. The latest order I place was a frozen coffee and instead of adding the coffee syrup they used regular coffee. It also didn't taste like it had any flavor shots. And they only made one of my two frozen coffees I ordered from the app. I would recommend you drive to the next DD and order from them. This has happened many times in this specific location. Avoid this one if possible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kyle, TX?

Dunkin' in Kyle, TX is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.