Dunkin'

3.5
850 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kyle, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20371 Interstate Highway 35, Kyle, TX
78640, United States

Hours

Reviews

3.5
850 reviews
5 stars
353
4 stars
157
3 stars
88
2 stars
68
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as burnt items, stale donuts, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and unclean dining areas.

Inconsistency

The location was described as inconsistent, with varying experiences in service and product availability.

Customer Engagement

While some staff were praised for their friendliness, many reviews indicated a lack of engagement and responsiveness from employees.
  • DM
    D Money
    Jan 3, 2026
    1.0
    Save your time and money. The Dunkin’ Donuts in Kyle is a complete joke, and that falls squarely on management. Their ordering system has been down for two weeks, and instead of fixing it, they’ve just forced customers to order at the window like it’s normal. It’s inefficient, slow, and shows a total lack of leadership or urgency. This place is bleeding revenue because management can’t get their act together. No communication, no solution, no accountability just excuses and inconvenience pushed onto customers. Absolutely garbage operation. Management should be ashamed.
  • VG
    Vanessa Guerra
    Dec 10, 2025
    1.0
    Placed an app order. Window attendant was not very friendly. The breakfast sandwich I ordered was completed burned black and should not have been given out. I had to throw the charred croissant out.
  • IC
    Isabel Cruz
    Dec 4, 2025
    5.0
    Everyone is friendly.
  • DW
    Darryan Wright
    Dec 2, 2025
    5.0
    Love our little local Dunkin'!
  • MM
    Monica Medina
    Nov 26, 2025
    1.0
    My breakfast croissant sandwich is burnt. I have a video of it I wish I can post it but I can’t eat this.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kyle, TX?

Dunkin' in Kyle, TX is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.