Customers frequently reported long wait times in the drive-thru, often exceeding 30 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about melted ice cream, undercooked fries, and poorly prepared items.
Cleanliness
Several customers noted that the restaurant, including the bathrooms, was not clean, contributing to a negative dining experience.
Staff Attitude
Reviews mentioned rude or dismissive behavior from staff, particularly in the drive-thru, affecting overall customer satisfaction.
CL
Casey Lopez
Oct 24, 2025
1.0
I ordered a 6 PC chicken tender basket in drive through along with a couple other meals for the family, drove 15 mins home, only to find 3 tenders in my box. They dont even have a 3 tender meal it's either a 4 or 6 PC. Ridiculous that I should have to count the tenders in the drive through line to make sure my meal is correct. Sorry thing is this is the only DQ in kyle. So I'll just be driving to San marcos from now on.
DM
Denise Mullen
Oct 17, 2025
3.0
Drive thru is very tight, especially if you have a large vehicle. Other than that, typical fast food with typical fast food service... quick and dismissive.
CC
Cynthia Cook
Oct 14, 2025
5.0
Always love there Tacos first they are just like Mom used to make
TR
The Spiritual Life Of Jacquline Rose
Oct 5, 2025
2.0
Very slow to get your food in drive through. I have watched my food sit there ready for over 5 minutes and no one hand it to me. Everytime I've been, they are very very slow.
JG
Julie Gonzales
Oct 1, 2025
5.0
I absolutely loved this Dairy Queen. The food was fresh, ice cream wasn't watery, and the customer service was fast and easy. I love dairy Queen but hate going to the San Marcos locations because they're good is always old and ice cream is literally like water. 10/10 recommend the one in Kyle