Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Kyle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
403 reviews
5 stars
113
4 stars
25
3 stars
13
2 stars
27
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported rude and inattentive staff, with several mentioning a lack of basic hospitality and poor customer service experiences.
Food Quality
There were numerous complaints about food quality, including cold or undercooked items, incorrect orders, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including rude behavior from managers and a lack of effective training for staff.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly noting improvements in recent visits.
- MSMattie Saldana4 days ago1.0Found wood pieces in my food, including a sharp one I was chewing on during my first bite. This is unacceptable and unsafe. I won’t be returning. Also horrible portions that they have been serving
- RGRyan GarciaJan 6, 20261.0Black American female with dreads on the line 1/6/26 between 3-4pm had an attitude from hell. Don’t like your job quit don’t be taking your frustration out on the people who pay your check.
- CCCass CJan 3, 20261.0Ordered on the app and asked for extra rice in the app and this was my bowl. It was so empty and there was more corn than there was rice! Also the workers had so much attitude and were so rude
- RHRebecca HogueDec 21, 20255.0Our experience today was so good. The food was delicious, probably the best tasting Chipotle we’ve had in years! The service was great, each employee was kind and attentive. I wish we lived closer, because this would be our Chipotle of choice every time!
- JJJamie JohnsonDec 12, 20253.0The last four times I have gone to this location the cilantro-lime rice was crunchy and they were out of fajita veggies. This may sound small, but honestly, it’s make-or-break for me. The last time it happened my boyfriend and I just walked out without finishing our order. How can you stay open until 11 and run out of fajita veggies consistently by 8 o’clock? I always feel bad for the staff because they look miserable and the atmosphere is always terrible. I can’t imagine wanting to stay in there and eat my food. I would love to see an improvement and give a better review soon!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Kyle offer?
Chipotle Mexican Grill in Kyle offers a customizable menu featuring Mexican-inspired fast-casual items such as burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Kyle, TX?
Chipotle Mexican Grill is located at 20160 Marketplace Ave., Kyle, TX 78640, USA, in the Hays sublocality.
What are the operating hours for Chipotle Mexican Grill in Kyle?
Chipotle Mexican Grill in Kyle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kyle offer online ordering options?
Yes, customers can order online through the Chipotle app or the official order website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill in Kyle for inquiries?
You can contact Chipotle Kyle by phone at +1 737-312-4986 or by email at TX.3812.Kyle@chipotle.com.
Is Chipotle Mexican Grill in Kyle active on social media?
Yes, Chipotle is active on social media platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What food values does Chipotle emphasize at their Kyle location?
Chipotle emphasizes serving responsibly sourced, classically cooked real food with wholesome ingredients, without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Are there any popular nearby bakeries close to Chipotle in Kyle?
Yes, Nothing Bundt Cakes, a bakery and candy store, is nearby where customers can grab desserts before or after visiting Chipotle.
What other dining options are available near Chipotle Kyle?
Nearby dining options include Panera Bread (sandwich shop), Crumbl - Kyle (desserts and patisserie), Spoon and Fork Thai Kitchen (Thai restaurant), Snooze, an A.M. Eatery (breakfast and brunch), Jimmy John's (fast food), Jack in the Box (fast food burger), and Black Rock Coffee Bar (coffee shop).
Are there any convenient services near Chipotle for customers running errands?
Yes, nearby customers can access services including Petco for pet care, Visionworks for eye care, United Heritage Credit Union for banking, and Valvoline Instant Oil Change for automotive needs.