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Arby's

3.9
(665 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
20417 North I-35 Frontage Rd, Kyle, TX
78640, United States

Hours

Reviews

3.9
665 reviews
5 stars
331
4 stars
150
3 stars
68
2 stars
39
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and attentive, while others are criticized for being rude and unhelpful.

Food Quality

Food quality varies significantly; some customers enjoyed their meals while others reported issues with cold or poorly prepared food.

Cleanliness

The restaurant is often noted for its cleanliness, although there are occasional reports of unclean tables and unsanitary practices.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly in drive-thru service.

Atmosphere

Several reviews mention discomfort due to a lack of air conditioning, affecting the dining experience.
  • RS
    Robert Stinson
    Feb 20, 2026
    5.0
    I get my orders to go from Arby's. Everything I order is always good. Sometimes a little messy but it's always hot, fresh and delicious. The service is above average and I'm always taken care of as a senior or veteran. Keep up the great work.
  • TS
    Theo Singleton
    Jan 28, 2026
    5.0
    I thought i was going to have an issue but the staff took care of me for not noticing me there and gave me a large drink and fry for coming back. Very friendly and she apologized for not getting to me. Thats customer service
  • LM
    Lisa McLeod
    Jan 23, 2026
    5.0
    They have a menu for the family
  • VR
    Veronica Reyes
    Jan 7, 2026
    2.0
    We went through the drive-thru to order and after getting our order it was wrong . So we called them but no one ever answered.
  • KK
    Ken Kelly
    Dec 11, 2025
    5.0
    I love the Greek Gyro sandwich, as well as their other sandwiches, very nice!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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