Arby's

3.9
662 reviews
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Business Details

20417 North I-35 Frontage Rd, Kyle, TX
78640, United States
(512) 504-3464
http://www.arbys.com/locations/us/tx/kyle/20417-north-i-35-frontage-rd/store-8701
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
20417 North I-35 Frontage Rd, Kyle, TX
78640, United States

Hours

Reviews

3.9
662 reviews
5 stars
328
4 stars
150
3 stars
68
2 stars
39
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and efficient, others are criticized for being rude and unhelpful.

Food Quality

Food quality varies significantly; some customers enjoy their meals while others report issues with cold or poorly prepared items.

Cleanliness

The restaurant is often noted for its cleanliness, with many customers appreciating the well-maintained environment.

Service Speed

Service speed is inconsistent; some customers report quick service while others experience long wait times.

Atmosphere

Several reviews mention discomfort due to a lack of air conditioning, affecting the dining experience.
  • VR
    Veronica Reyes
    5 days ago
    2.0
    We went through the drive-thru to order and after getting our order it was wrong . So we called them but no one ever answered.
  • KK
    Ken Kelly
    Dec 11, 2025
    5.0
    I love the Greek Gyro sandwich, as well as their other sandwiches, very nice!
  • LM
    Lauren Mitcham
    Dec 9, 2025
    1.0
    I stopped into this Arby's to use the bathroom and one of the workers was taking an order from the bathroom and DID NOT WASH HER HANDS
  • FI
    Fen Isbell
    Nov 26, 2025
    1.0
    Wish I could have actually gotten some food. I was literally the only person there. No one came to the register for a while, but a girl saw me and held up her finger for me to wait. I watched as she dumped fries into the fryer, and then went to get another bag to dump in. All the while you could hear people in the back talking and giggling. When she finally came to the register, there was no comment on the wait. I could tell that they had attitude and didn't want to be working, so I left and got food elsewhere.
  • SS
    Sebastian savage
    Nov 14, 2025
    1.0
    customer service at this location needs HELP this large lady w/ glasses at the window was being loud at me for no reason when i wanted my meal a combo, she proceeds to just just yell at me like i got her order all wrong she is miserable n need actual help i didn’t even get my food n drove off
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