Whataburger

3.9
1187 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4545 KINGWOOD DR STE 404, KINGWOOD, TX
77345, United States

Hours

Reviews

3.9
1,187 reviews
5 stars
634
4 stars
207
3 stars
98
2 stars
56
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.

Customer Service

Feedback indicated a decline in customer service quality, with some staff being described as rude or unhelpful, particularly during evening shifts.

Food Quality

Several customers expressed disappointment with the food quality, mentioning cold or poorly prepared items, and a decline in overall satisfaction.

Cleanliness Issues

Multiple reviews pointed out cleanliness problems within the restaurant, including dirty tables and unsanitary conditions.
  • BA
    Braydan Anderson
    Jan 5, 2026
    1.0
    Came in for a midnight snack almost waited an hour and still didn’t get my food. I left bc why would I wait an hour for Whataburger that’s gonna be mid. The north park location is way better & way more professional.
  • AM
    Angie Maldonado
    Jan 2, 2026
    4.0
    i was on drive thru on new years , the girl in the drive thru i think her name was selina she had good customer service, and so sweet to me .
  • CS
    Chad Slater
    Dec 29, 2025
    1.0
    Ordered curbside pickup. 3 apple pies. Waited 15 min past order ready time. No food. Left. Terrible location
  • JA
    Joseph Abraham
    Dec 22, 2025
    1.0
    Was eating for lunch there today, when an odor took over me and I realized there was a woman sitting in the back with a dog and urine in the size of a puddle 5x5 ft I asked the manager what's going on? I guess they spoke to her but could not get her to leave. I just got home and realized my lungs are on fire from breathing the stench of urine! This is not right! Between the urine stench and the chemicals they were using to clean it this is a major health hazard! I will be reaching out to corporate possibly an attorney, this is ridiculous The police should have come and called and had a welfare check done! She should not have been able to sit there for another 20 minutes. Maybe I should have left but hindsight's only 20/20 until you realize your lungs are on fire!
  • JQ
    James Q
    Dec 18, 2025
    1.0
    dbl meat whataburger only got single. patty melt had no onions what a joke I shouldn't have to check inside a burger to make sure the order is correct. I was the only car in the drive thru!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Kingwood, TX?

Whataburger in Kingwood, TX is open 24 hours, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.