Tropical Smoothie Cafe

4.4
189 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
20045 Northpark Dr, Kingwood, TX
77339, United States

Hours

Reviews

4.4
189 reviews
5 stars
143
4 stars
13
3 stars
10
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and lack of professionalism.

Food Quality

Customers generally praised the food and smoothies for their taste and freshness, although some reported inconsistencies in preparation.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing positively to the overall experience.

Staff Attitude

While some staff were described as friendly and helpful, others were criticized for being unwelcoming and unprofessional.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect preparations.
  • GS
    Gissel Sanchez
    Nov 14, 2025
    1.0
    I always visit to get my Yogurt, and the lady with a yellow hair , always she look like irritated, in bad atmosphere, and also Bad attitude. No good customer services at all , specially her , also when you going to paid , have a tips add it automatically , in top the price , make sure if you don’t want to give tips , scroll down and put 0.00
  • TB
    Tasha Brown-Bibbus
    Sep 26, 2025
    5.0
    Love the food and service here! The food is always fresh, with great flavor. Thank you for always providing a great experience!
  • SR
    Samuel Rodriguez
    Sep 17, 2025
    1.0
    I visited Tropical Smoothie around 7:50 PM and was extremely disappointed by the experience. Upon entering, I immediately noticed that two of the employees appeared visibly irritated . One team member in particular — an Asian or Filipino woman — was behaving in a highly unprofessional manner. Although I initially came in just to use the restroom before placing an order, I was taken aback by the aggressive behavior I witnessed. She was loudly slamming the blenders into the sink and speaking to her coworkers with an unacceptable tone. After returning from the restroom, I overheard her yelling and using profanity while discussing the previous customers. Her behavior was not only disruptive, but it also created a hostile environment for me. The energy in the store was so uncomfortable that I ultimately decided to leave without ordering. I’m disappointed by the lack of professionalism and basic respect displayed by this employee. Based on this experience, I don’t plan to return to this location. I sincerely hope management takes steps to address this situation and create a more supportive and respectful workplace for the staff.
  • AV
    Arely Vega
    Aug 31, 2025
    1.0
    Have been here several times but today at 5:30 on a Sunday 08/31/25 we walked in and the girl that was at the register immediately had a bothered attitude that we had even walked in. As we order we sat to wait and she just threw the bag in between my husband and I. And she left to the restroom. Very disappointed with the service. These employees either need more training of how to serve a costumer or I just don’t know.
  • JG
    Julissa Gonzalez
    Aug 27, 2025
    1.0
    I went it to tropical smoothie and received terrible service. Wasn’t greeted and the lady working in the counter clearly didn’t want to be there. She was very rude, had terrible attitude, and even rolled her eyes at me. At the end, she even almost threw my order at me. This happened in August 26 around 6pm. Food is alright, but that service needs to leave. She is a short, really tan girl, with dark hair and a lot make up on her face. On my receipt, it says Julia A. I think that could be her. Please fix this. Not the first time I get terrible service from here.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Kingwood accept reservations?

No, Tropical Smoothie Cafe in Kingwood does not accept reservations.

What are the regular dine-in hours for Tropical Smoothie Cafe in Kingwood?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 8:00 PM on Sundays.