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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and lack of professionalism.
Food Quality
Customers generally praised the food and smoothies for their taste and freshness, although some reported inconsistencies in preparation.
Cleanliness
The establishment was noted for being clean and well-maintained, contributing positively to the overall experience.
Staff Attitude
While some staff were described as friendly and helpful, others were criticized for being unwelcoming and unprofessional.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect preparations.
GS
Gissel Sanchez
Nov 14, 2025
1.0
I always visit to get my Yogurt, and the lady with a yellow hair , always she look like irritated, in bad atmosphere, and also Bad attitude. No good customer services at all , specially her , also when you going to paid , have a tips add it automatically , in top the price , make sure if you don’t want to give tips , scroll down and put 0.00
TB
Tasha Brown-Bibbus
Sep 26, 2025
5.0
Love the food and service here! The food is always fresh, with great flavor. Thank you for always providing a great experience!
SR
Samuel Rodriguez
Sep 17, 2025
1.0
I visited Tropical Smoothie around 7:50 PM and was extremely disappointed by the experience. Upon entering, I immediately noticed that two of the employees appeared visibly irritated . One team member in particular — an Asian or Filipino woman — was behaving in a highly unprofessional manner.
Although I initially came in just to use the restroom before placing an order, I was taken aback by the aggressive behavior I witnessed. She was loudly slamming the blenders into the sink and speaking to her coworkers with an unacceptable tone. After returning from the restroom, I overheard her yelling and using profanity while discussing the previous customers.
Her behavior was not only disruptive, but it also created a hostile environment for me. The energy in the store was so uncomfortable that I ultimately decided to leave without ordering.
I’m disappointed by the lack of professionalism and basic respect displayed by this employee. Based on this experience, I don’t plan to return to this location. I sincerely hope management takes steps to address this situation and create a more supportive and respectful workplace for the staff.
AV
Arely Vega
Aug 31, 2025
1.0
Have been here several times but today at 5:30 on a Sunday 08/31/25 we walked in and the girl that was at the register immediately had a bothered attitude that we had even walked in. As we order we sat to wait and she just threw the bag in between my husband and I. And she left to the restroom. Very disappointed with the service. These employees either need more training of how to serve a costumer or I just don’t know.
JG
Julissa Gonzalez
Aug 27, 2025
1.0
I went it to tropical smoothie and received terrible service. Wasn’t greeted and the lady working in the counter clearly didn’t want to be there. She was very rude, had terrible attitude, and even rolled her eyes at me. At the end, she even almost threw my order at me. This happened in August 26 around 6pm. Food is alright, but that service needs to leave. She is a short, really tan girl, with dark hair and a lot make up on her face. On my receipt, it says Julia A. I think that could be her. Please fix this. Not the first time I get terrible service from here.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Kingwood accept reservations?
No, Tropical Smoothie Cafe in Kingwood does not accept reservations.
What are the regular dine-in hours for Tropical Smoothie Cafe in Kingwood?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 8:00 PM on Sundays.
Can I get delivery from Tropical Smoothie Cafe Kingwood, and what are the delivery hours?
Yes, delivery is available Monday through Friday from 7:00 AM to 8:45 PM, Saturdays from 8:00 AM to 8:45 PM, and Sundays from 10:00 AM to 7:45 PM.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I order food ahead from Tropical Smoothie Cafe in Kingwood?
You can order ahead using their mobile app available on Apple and Android, or online through their website for in-cafe pickup, curbside, or delivery.
What type of cuisine and food options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, and other healthy and gluten-free options, serving breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe Kingwood?
They accept major credit cards including American Express, Mastercard, Visa, Discover, as well as cash and mobile payment options like Apple Pay, Android Pay, and contactless payments.
Are there family-friendly amenities or menu options at Tropical Smoothie Cafe?
Yes, the cafe welcomes families and offers a children's menu along with free Wi-Fi and casual attire for a comfortable dining experience.
Which nearby places can I visit before or after dining at Tropical Smoothie Cafe in Kingwood?
Nearby you can visit Twin Liquors for beverages, Great Clips or Milano Nail Spa Northpark for beauty treatments, or grab groceries and pharmacy items at H-E-B and H-E-B Pharmacy.
Is there convenient access to other dining options near Tropical Smoothie Cafe?
Yes, within the area there are various restaurants including Nukumi Japanese Steakhouse, Teriyaki Madness, Lupe Tortilla Mexican Restaurant, Jersey Mike’s Subs, and Chicken Salad Chick for diverse meal choices.
Are there services related to health and wellness near Tropical Smoothie Cafe Kingwood?
Yes, you can find Memorial Hermann GoHealth Urgent Care, 100% Chiropractic, European Wax Center, and Any Lab Test Now nearby for medical and wellness needs.