McDonald's

3.8
810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4406 Kingwood Dr, Kingwood, TX
77339, United States

Hours

Reviews

3.8
810 reviews
5 stars
373
4 stars
163
3 stars
108
2 stars
38
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru and counter, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong modifications.

Food Quality

Several customers complained about cold, old, or poorly prepared food, with some noting that items were not fresh.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty conditions, particularly in the dining area.

Positive Experiences

A few customers shared positive experiences, noting friendly staff and quick service, but these were overshadowed by the negative feedback.
  • JE
    Jennifer Espinoza
    4 days ago
    1.0
    Worst McDonald’s experience I’ve had. The employees couldn’t get my order right, and the manager, Yadira, was rude and unprofessional. Instead of fixing the issue, she demanded to see my receipt before helping at all. This is not how a manager should act. There was no leadership, no accountability, and no respect for customers.
  • LB
    Lula Bell
    Dec 31, 2025
    1.0
    So they discontinued the penny and this is THE ONLY establishment shorting the customers. That is so shady of y'all.
  • NC
    Nina Cruz
    Dec 16, 2025
    1.0
    Worse McDonald’s I have ever been too!! I asked if I could get some condiments for my food and the lady said “OMG! My screen was pretty full, OMG!”. She was so annoyed. I ordered a large fry and the fries were only half full. With the cold half filled fries and the attitude. Never again.
  • JS
    Jon Stockwell
    Nov 8, 2025
    1.0
    Just came to the Mac Donald’s here on Kingwood drive at 11:50pm and nobody took my order at the drive through. It is clear as day people watching me as I drive by the window to still be ignored and closing does not happen till 12pm. Laura change your hours if workers don’t want to work.
  • BP
    Brandon Shane Peveto
    Nov 1, 2025
    1.0
    I placed an order and paid through the app. When I got to the drive-thru, I gave them my code and was told to pull to the window. I showed the employee my receipt and proof that the payment had already been taken from my bank account, but they refused to give me my food. I waited there, and instead of resolving the issue, they called the police on me. When the officers arrived, I showed them my receipt again, but the manager still refused to provide the order. The police did nothing, and meanwhile, the staff and officers apparently eat there for free. Completely unprofessional and unacceptable experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4406 Kingwood Dr?

McDonald's at 4406 Kingwood Dr is open daily from 4:15 AM to 1:00 AM, with extended hours on Fridays (5:00 AM to 4:00 AM) and Saturdays (open 24 hours).

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's on Kingwood Dr is open every day from 4:15 AM to 1:00 AM.