Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
804 reviews
5 stars
372
4 stars
163
3 stars
107
2 stars
38
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.
Order Accuracy
Numerous complaints about incorrect or incomplete orders, particularly in the drive-thru and mobile ordering.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or improperly prepared items.
Cleanliness
The restaurant's cleanliness received positive remarks, although some customers noted issues with dirtiness during busy times.
Management Issues
Several reviews highlighted problems with management, including unhelpful attitudes and lack of problem-solving skills.
- JSJon StockwellNov 8, 20251.0Just came to the Mac Donald’s here on Kingwood drive at 11:50pm and nobody took my order at the drive through. It is clear as day people watching me as I drive by the window to still be ignored and closing does not happen till 12pm. Laura change your hours if workers don’t want to work.
- BPBrandon Shane PevetoNov 1, 20251.0I placed an order and paid through the app. When I got to the drive-thru, I gave them my code and was told to pull to the window. I showed the employee my receipt and proof that the payment had already been taken from my bank account, but they refused to give me my food. I waited there, and instead of resolving the issue, they called the police on me. When the officers arrived, I showed them my receipt again, but the manager still refused to provide the order. The police did nothing, and meanwhile, the staff and officers apparently eat there for free. Completely unprofessional and unacceptable experience.
- CGClark GavidiaOct 30, 20251.0Went to this location for food at 12:30 am. Their Google business hours say that they close at 1 am. The drive through runt said they close at 12 am. What a drag.
- JLJustin LewisOct 29, 20255.0Great customer service. I walked in they called my name handed me my food and held the door open for me on my way out.
- ABAdrianna BurnsOct 14, 20252.0I tend to order at this location a lot and I normally don’t have an issue but today the service was terrible. I placed an order in the morning and there was a small accident in the drive thru between, what I’m assuming was 2 customers. So I went inside to pick up my order and half the crew was standing outside watching the scene, leaving me to stand there for 5 mins before I was even approached. Then I placed an order around lunch time, and they forgot both my drink and my sauce completely. When I waked back in the get the drink, once again, I stood there for a while before being helped.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4406 Kingwood Dr?
McDonald's at 4406 Kingwood Dr is open daily from 4:15 AM to 1:00 AM, with extended hours on Fridays (5:00 AM to 4:00 AM) and Saturdays (open 24 hours).
When is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's on Kingwood Dr is open every day from 4:15 AM to 1:00 AM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:00 PM.
What pickup and delivery services does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Kingwood Dr?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's on my mobile device?
You can order using the McDonald's App available on iOS and Android, or by visiting the online order link.
Does this McDonald's have any rewards or loyalty programs?
Yes, MyMcDonald's Rewards lets you earn points for free food. More details can be found on their website.
What other dining options are near McDonald's on Kingwood Dr?
Nearby dining options include Russo's New York Pizzeria and New York Pizzeria, both offering pizza, and Fuddruckers, an American restaurant specializing in burgers.
Are there any wellness or beauty services near this McDonald's location?
Yes, nearby you can find Serenity Massage P.L.L.C., The Skin Gallery Medspa & Salon, In Knead Massage Therapy, and AG Hair Design for various wellness and beauty needs.
What attractions or services near McDonald's could shoppers or visitors explore?
Besides dining, visitors can explore Watson Huff Galleries for art, Va Va Bloom for flowers and gifts, and CVS Pharmacy for convenience and health products.