McDonald's

3.8
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25669 Hwy 59, Kingwood, TX
77339, United States

Hours

Reviews

3.8
1,633 reviews
5 stars
753
4 stars
362
3 stars
221
2 stars
68
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional staff, with complaints about poor customer service and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and insufficient portion sizes.

Cleanliness

Some customers noted that the restaurant was clean, but others reported unsanitary conditions and food safety concerns.

Speed of Service

While some customers praised the fast service, others experienced long wait times and delays with their orders.
  • JG
    Jesus G
    Dec 16, 2025
    1.0
    Went inside to use kiosk and there was a roach on the side of kiosk 🤢
  • JC
    Jonathan Curry
    Dec 5, 2025
    4.0
    We don’t stop at this McDonalds that often but the staff and service have usually on top of their game whenever we do stop. The last time it was pretty crowded and the drive thru moved along pretty quickly.
  • MV
    Mary Varela
    Dec 1, 2025
    1.0
    I had a deal from my app and I use it at this store and when I got my fries I got them and they were not all the way full and I paid for my large fries but it felt like I got less then what I paid for I didn’t notice until I got in my car and drove away. I wasn’t very happy with what I got and I think everyone should know about this
  • JT
    Julietta Townsend
    Nov 24, 2025
    1.0
    Tell me why I asked these people for EXTRA barbecue and EXTRA tartar sauce…I get NO bbq sauce and the tiniest dab of tartar sauce💀 I mean really if y’all are gonna be stingy and charge me extra at least give me my money’s worth. Also, I ordered a LARGE fry and what’s in these is like enough to fill a medium. Total rip off.
  • DH
    Derrick Hensley
    Nov 18, 2025
    1.0
    They dropped my food on the floor and claimed they remade it, but the fries were clearly missing, a large fry that was obviously missing a lot, and the order still wasn’t right for about the 20th time I’ve been there. Even the manager walked over, looked at it, and said “oh yeah,” but still promised they had remade everything. They then grabbed the fries and supposedly remade them, but it was clearly not a full order. Don’t eat at this McDonald’s. The management clearly has no idea what they’re doing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Kingwood location?

McDonald's Kingwood is open 24 hours every day, from 00:00 to 23:59.

Is the drive-thru at McDonald's Kingwood open 24/7?

Yes, the drive-thru is open 24 hours a day, seven days a week at McDonald's Kingwood.