Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,020 reviews
5 stars
447
4 stars
231
3 stars
148
2 stars
42
1 star
152
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, both in-store and through mobile apps.
Customer Service
Feedback highlighted a mix of friendly and rude staff, with several complaints about unhelpful management and poor service experiences.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and undercooked meat, while some praised specific menu items.
Cleanliness
There were multiple complaints regarding cleanliness, including unsanitary conditions and dirty dining areas.
Speed of Service
Service speed varied significantly, with some customers noting quick service while others experienced long wait times.
- FLFernando LoredoNov 17, 20251.0Poor customer service skills, supervisor even worse. “Not their money, not their problem”
- CRChloe ReyesNov 13, 20255.0This McDonalds was clean quick even when lots of people were there and workers are very sweet good experience.!
- MMMark W McPhaulNov 13, 20251.0The worst customer service you will ever experience
- LMLyssa MansellNov 11, 20252.0Convenience and starving. Quarter pounder w/cheese was very dry for the last several orders. I know order from Omaha Steaks and cook my own. Not as convenient but so much better.
- LWLee WhiteOct 30, 20251.0I’ve gotten a mini multiple times and it’s usually full. This was 25% and when I asked the lady at the window she said it’s a mini. This is ridiculous
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2162 N Park Dr, Kingwood, TX?
The McDonald's at 2162 N Park Dr is open for regular dining from 6:00 AM to 10:00 PM daily.
When is the drive-thru at this McDonald's open?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What delivery services does this McDonald's location offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the URL https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have free WiFi for customers?
Yes, free WiFi is available at this McDonald's location.
What are some nearby places to McDonald's in Kingwood, TX that customers might visit?
Nearby places include Firestone Complete Auto Care for automotive services, Walmart for retail and pharmacy, and First Choice Emergency Room for urgent medical care.
Is there a coffee shop near this McDonald's where customers can relax?
Yes, there are nearby coffee shops such as Starbucks where customers can enjoy coffee before or after visiting McDonald’s.
Where can customers go nearby for emergency medical services?
Customers can visit nearby facilities like First Choice Emergency Room or Aether Health - Kingwood ER for emergency and medical services.
Can customers combine a visit to McDonald's with local shopping in the area?
Yes, customers can visit Walmart Neighborhood Market Kingwood - Northpark Dr and other retail outlets nearby for shopping along with their meal at McDonald’s.