H-E-B

4.6
2933 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 19529 Northpark Drive in Kingwood, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
19529 Northpark Drive, Kingwood, TX
77339, United States

Hours

Reviews

4.6
2,933 reviews
5 stars
2,275
4 stars
430
3 stars
92
2 stars
45
1 star
91

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Mixed feedback on customer service; while some employees received high praise, others were reported as rude or inattentive.

Product Availability

Several customers noted issues with product availability, particularly with seasonal items and specialty products.

Curbside Service

Curbside service received negative feedback for delays and missing items, with some customers expressing frustration.

Pricing

Customers had mixed feelings about pricing; some found it reasonable while others felt prices were high.
  • DW
    Debbie Walters
    Nov 12, 2025
    2.0
    It was not as professional as the other HEBs I have shopped in. Obstacles blocking easy access to idles, pallets of products left in the middle of areas, making it hard to maneuver around. ETC...
  • JM
    Joe McKinney
    Nov 11, 2025
    5.0
    I came from Oregon, H-E-B is the absolute best!!! I love all the variety! The dessert section is phenomenal!!! I love all the ready to eat meals!
  • JK
    Jessica King
    Nov 4, 2025
    5.0
    I absolutely love H-E-B 😁 very polite staff very quick checkout always has everything in stock thanks to the overnight stockers and all the hard work that they put in while we are all asleep at home wheelchair accessible and plenty of handicap parking
  • RD
    Reginyl L Dorsey
    Oct 29, 2025
    5.0
    First time ever visiting this establishment. The items that I got were fairly priced and reasonable. It is a huge store so next time I will have to have more time on my hands to browse the entire store to see the selection of items that are within. I look forward to coming back and doing most of my shopping there versus the competitors
  • AP
    Andrea' Porter
    Oct 22, 2025
    2.0
    This HEB store has the worst curbside service I’ve ever experienced. When I arrived to pick up my items, I was the only vehicle in the curbside lot, but the app wouldn’t work, forcing me to get someone to help. The curbside person approached me and asked for my information, which I gave him. Despite being the only person in the curbside, when I arrived and asked for help, two curbside orders were delivered to late arrivals, and I’m still waiting. To make matters worse, I’ve either had items missing from my order or rotten produce. To add insult to injury, the people bringing out your groceries push the carts so close to your vehicle that I’m surprised HEB hasn’t had to repair any vehicles yet.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.