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Dairy Queen

3.7
(1166 reviews)

Business Details

1314 Northpark Dr, Kingwood, TX
77339-1635, United States
(281) 747-7005

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
1314 Northpark Dr, Kingwood, TX
77339-1635, United States

Hours

Reviews

3.7
1,166 reviews
5 stars
525
4 stars
238
3 stars
114
2 stars
61
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Behavior

Feedback on staff behavior was mixed; while some employees were praised for their friendliness, others were described as rude or unprofessional.

Food Quality

Several reviews mentioned inconsistent food quality, including issues with incorrect items, cold food, and poorly prepared dishes.

Cleanliness

Customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.

Management Concerns

Multiple reviews pointed to poor management practices, including understaffing and lack of communication regarding closing times.
  • PV
    Priscilla Vences
    Feb 26, 2026
    1.0
    I purchased a medium sized “Reese’s Peanut Butter Cup Blizzard” from this location. A caucasian heavy set lady helped me with my order tonight 02/26/26 9:00pm. As she was ready to hand me the ice cream cup, I noticed that she placed her finger in the ice cream cup that I had purchased. I told her, I did not want it because I just witnessed her do that. She stated to me “that she was just trying to make sure the ice cream didn’t go out.. “meaning there was ice cream outside of the cup, that she placed into the other ice cream already in the cup and that me the customer - “My daughter” was about to consume into her body. This employee also stated that “she just washed her hands”! I told her, I do not care! She also called “me rude”! One this employee was not wearing any gloves! Secondly for medical and safety standard regulations. If this employee has any open cuts on her hands or fingers she is imposing a very high risk on my daughter’s wellbeing and health. If this employee has any medical conditions that can be transmitted by bodily fluids.
  • NL
    nat lol
    Feb 21, 2026
    5.0
    there was a employee named danielle and another lady (I think her name starts with M, i think its mina) but they always been so nice i go and my parents love to go to this DQ rather than the one in new caney because we get treated better here at kingwood. So friendly and when they take too long they offer free fries! When they take a while, its because its necessary, like once they had to do 14 blizzards but me and my parents were patient and we enjoyed being there since its a calm place :)
  • MC
    Max Casey
    Feb 18, 2026
    5.0
    Very friendly ladies that run the place
  • AV
    Anna Villalta
    Feb 13, 2026
    1.0
    I’m really disappointed with our experience. The food was horrible. My kids’ meals were clearly microwaved, and the food came out so hard that it was practically inedible. The texture was dry and tough, and my kids couldn’t even eat it. I tried to call to let them know and no one answers.
  • RR
    Robert Reddig
    Jan 20, 2026
    2.0
    I arrived with my son to buy blizzards. After taking my order, they casually informed me that they are only taking cash. I rarely carry cash, so we weren't able to purchase anything. The lady who took our order was wearing a Whataburger jacket. It seems like every time we visit this place it gets a little worse. Sometimes the employees are very loud, sometimes it takes a very long time to receive our food because they forgot about our order. I do not suggest eating here.

Frequently Asked Questions About Dairy Queen

What is the address of Dairy Queen in Kingwood, TX?

Dairy Queen is located at 1314 Northpark Dr, Kingwood, TX 77339-1635, USA.

What are the operating hours of Dairy Queen in Kingwood?

Dairy Queen is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.

Brand Certified Facts from Dairy Queen

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Certified March 01, 2026Yext Knowledge Graph
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