Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Behavior
Feedback on staff behavior was mixed; while some employees were praised for their friendliness, others were described as rude or unprofessional.
Food Quality
Several reviews mentioned inconsistent food quality, including issues with incorrect items, cold food, and poorly prepared dishes.
Cleanliness
Customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Management Concerns
Multiple reviews pointed to poor management practices, including understaffing and lack of communication regarding closing times.
PV
Priscilla Vences
Feb 26, 2026
1.0
I purchased a medium sized “Reese’s Peanut Butter Cup Blizzard” from this location. A caucasian heavy set lady helped me with my order tonight 02/26/26 9:00pm. As she was ready to hand me the ice cream cup, I noticed that she placed her finger in the ice cream cup that I had purchased. I told her, I did not want it because I just witnessed her do that. She stated to me “that she was just trying to make sure the ice cream didn’t go out.. “meaning there was ice cream outside of the cup, that she placed into the other ice cream already in the cup and that me the customer - “My daughter” was about to consume into her body. This employee also stated that “she just washed her hands”! I told her, I do not care! She also called “me rude”! One this employee was not wearing any gloves! Secondly for medical and safety standard regulations. If this employee has any open cuts on her hands or fingers she is imposing a very high risk on my daughter’s wellbeing and health. If this employee has any medical conditions that can be transmitted by bodily fluids.
NL
nat lol
Feb 21, 2026
5.0
there was a employee named danielle and another lady (I think her name starts with M, i think its mina) but they always been so nice i go and my parents love to go to this DQ rather than the one in new caney because we get treated better here at kingwood. So friendly and when they take too long they offer free fries! When they take a while, its because its necessary, like once they had to do 14 blizzards but me and my parents were patient and we enjoyed being there since its a calm place :)
MC
Max Casey
Feb 18, 2026
5.0
Very friendly ladies that run the place
AV
Anna Villalta
Feb 13, 2026
1.0
I’m really disappointed with our experience. The food was horrible. My kids’ meals were clearly microwaved, and the food came out so hard that it was practically inedible. The texture was dry and tough, and my kids couldn’t even eat it. I tried to call to let them know and no one answers.
RR
Robert Reddig
Jan 20, 2026
2.0
I arrived with my son to buy blizzards. After taking my order, they casually informed me that they are only taking cash. I rarely carry cash, so we weren't able to purchase anything. The lady who took our order was wearing a Whataburger jacket. It seems like every time we visit this place it gets a little worse. Sometimes the employees are very loud, sometimes it takes a very long time to receive our food because they forgot about our order. I do not suggest eating here.
What is the address of Dairy Queen in Kingwood, TX?
Dairy Queen is located at 1314 Northpark Dr, Kingwood, TX 77339-1635, USA.
What are the operating hours of Dairy Queen in Kingwood?
Dairy Queen is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
How can I place an order for pickup at Dairy Queen Kingwood?
You can place a pickup order online via https://www.dairyqueen.com/en-us/order/pickup/n/44421/.
Does Dairy Queen Kingwood have an official website and social media presence?
Yes, Dairy Queen Kingwood has an official website at https://www.dairyqueen.com/en-us/locations/tx/kingwood/1314-northpark-dr/44421/ and a Facebook page at https://www.facebook.com/826386417692426.
What categories of food does Dairy Queen Kingwood serve?
Dairy Queen Kingwood is a fast food restaurant and ice cream shop.
Are there any nearby burger restaurants close to Dairy Queen Kingwood?
Yes, Hippo Burgers, a burger restaurant and fast food spot, is located nearby. You can visit for a different fast food experience after enjoying Dairy Queen treats.
What nearby places offer arts and crafts or wine bars near Dairy Queen Kingwood?
Pinspiration Kingwood is an arts and crafts and wine bar venue nearby, perfect for a creative outing before or after your Dairy Queen visit.
Are there dessert shops near Dairy Queen Kingwood where I can try other sweets?
Yes, Smallcakes, a cupcake shop, and Little B's Bakery are nearby where you can try delicious desserts beyond Dairy Queen's offerings.
Where can I get automotive services near Dairy Queen Kingwood?
Nearby automotive services include Christian Brothers Automotive for repairs and oil changes, Sun Auto Tire & Service for tire-related needs, and Caliber Auto Care for auto body work.
Is there a nail salon or spa close to Dairy Queen Kingwood?
Yes, Lend Me Your Nails, Hopeful Beauty, JP Luxury Nail Spa, and Kingwood Barber Shop are nearby locations where you can enjoy beauty and spa services.
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