Chipotle Mexican Grill

3.8
323 reviews
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About

Mexican Restaurant
Chipotle Kingwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4554 Kingwood Dr, Kingwood, TX
77345, United States

Hours

Reviews

3.8
323 reviews
5 stars
170
4 stars
44
3 stars
31
2 stars
19
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as dry meat, bland flavors, and poorly cooked rice.

Service Issues

Many reviews highlighted poor customer service, including unacknowledged customers, rude staff, and incorrect orders.

Portion Sizes

Several customers expressed dissatisfaction with small portion sizes, feeling that they were not getting value for their money.

Cleanliness

Multiple reviews mentioned cleanliness issues in the dining area and food preparation practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh ingredients, indicating that there are positive experiences at this location.
  • SS
    Susan Speck
    Dec 21, 2025
    5.0
    The pulled pork Quesadilla 😋
  • RF
    Ravioli Formuoli
    Dec 14, 2025
    3.0
    Usually go to Freebirds, but wanted to change it up with some chipotle. Got a steak burrito, and it just seemed like it was mostly rice and pico. When I did get steak, it was really dry and the flavor just wasn’t very good. The tortilla also seems very cheap. It’s like chewy and stale at the same time. It all started spilling after a few bites. The chips and queso are also pretty underwhelming. Overall, not the worst burrito ever, but there are better options. I spent a little over 16 dollars, and I really could just use that money to cook something better at home and get more food.
  • TW
    Timothy Whalen
    Dec 12, 2025
    3.0
    I had heard a lot of hype about this restaurant. The food I believe is overpriced $14 for two steak tacos. The guacamole was fresh. The service was poor because of a girls communication skills.
  • LM
    Luis Mendoza
    Dec 6, 2025
    3.0
    The food was good and it was fast
  • BW
    Betty Walker
    Nov 19, 2025
    1.0
    Placed an order online and went to pickup. Was told no order was filled because they were out of cheese. They offered me a free drink. My tab was $25.00 and no refund offered. No refund as on today. Then offered a buy one get one free.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Kingwood specialize in?

Chipotle Kingwood specializes in customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Kingwood?

Chipotle Kingwood is open daily from 10:45 AM to 10:00 PM.