Many customers reported rude and unhelpful staff, with several instances of poor service and order mistakes.
Food Quality
There were numerous complaints about incorrect orders, food being served cold, and unsatisfactory meal preparation.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, as well as enjoying the food.
GB
Gracie LenaMarie Breeden
Dec 6, 2025
1.0
The rudest people ever. Every single time. So rude. For no reason.
AR
Alexis Ramos
Dec 5, 2025
1.0
Horrible. I accidentally made an order, I put it to delivery, and it switched back to pick up without me knowing. So after I placed the order, I realized it was incorrect. I called and asked if they could cancel my order since it doesn’t let me on the app. These people gave me such a hard time about it. Even if they’re still receiving my order, all they kept saying is to call customer service. There is no number for customer service, mind you. So 20$ down to the dumps. I placed a new order, this time on DoorDash instead of the the app, they already know what my name is because I told them when I called them. I kid you not, they made my order horrible. I ordered a large blizzard, and they filled it up 55% percent of the way. My milkshake only 70% of the cup. And mini blizzard, 70% of the way. They were just being petty. Horrible customer service, never again. Never got my money back.
CP
Craig Paulk
Nov 24, 2025
1.0
Bruh, this spot is trash! Whoever is manager isn’t managing for ish. Went a couple months ago for the Dr Pepper bbq combo…no rings for the burger, drink machine was out of order, they couldn’t make the flavor blizzard I asked for. Next visit, chick behind the counter sees me waiting to order and proceeds to have a headphone conversation with another employee who is 15 feet away and apparently on break or end of shift. Went last week for a frosted sugar cookie blizzard and they’re out of frosting. Go tonight for a frosted sugar cookie blizzard. They’re out of frosting! Like how are you still in operation? I’d rather drive the 10 minutes to Bishop than ever set foot in this place again. TRASH!
TT
Texas97
Nov 15, 2025
1.0
I got a choco brownie extreme.. and they put Oreos in it.. and when I went to tell them they got my order wrong they told me that it comes with Oreos. My big back knows it does NOT come with Oreos. (I didn’t even ask for Oreos to be put in)
AP
Angela Pritchard
Nov 11, 2025
1.0
We came to Your business because of Dairy Queen’s advertisement of Chicken and Dumplings - no chicken and dumplings. I chose your disgusting tacos. Will never go to your business again.
Dairy Queen is located at 715 E King St, Kingsville, TX 78363-5782, USA.
What are the operating hours of Dairy Queen in Kingsville?
Dairy Queen is open Monday, Wednesday, Thursday, Sunday from 10:00 to 22:00, Tuesday from 11:00 to 22:00, and Friday and Saturday from 10:00 to 23:00.
Does Dairy Queen in Kingsville have a drive-through service?
Yes, Dairy Queen offers a drive-through service for convenience.
Is the Dairy Queen in Kingsville wheelchair accessible?
Yes, the Dairy Queen location has a wheelchair accessible entrance.
Can I order food for pickup or curbside at Dairy Queen Kingsville?
Yes, Dairy Queen offers takeout and curbside pickup services.
Does Dairy Queen Kingsville serve coffee and dessert?
Yes, Dairy Queen serves coffee and a variety of desserts.
Is there outdoor seating available at Dairy Queen Kingsville?
No, this Dairy Queen location does not have outdoor seating.
Are children welcome and is there a children's menu at Dairy Queen Kingsville?
Yes, Children are welcome and there is a children's menu available.
What financial services are available near Dairy Queen Kingsville?
Nearby financial services include Edward Jones - Financial Advisor: Fidel F Fernandez, AAMS®, Davis Trant Ramirez & Flores accounting firm, and Credit Central mortgage broker.
What other dining options are near Dairy Queen in Kingsville?
Nearby dining options include Jr's Pollos Asados (Tex-Mex and barbecue), Church’s Texas Chicken, and Domino’s Pizza.
Where can I find beauty and spa services near Dairy Queen Kingsville?
Nearby beauty and spa services include Kingsville Lash Studio, A Cut Above The Rest Salon, Today nails spa, and King’s Nails & Spa.