Wingstop

3.5
1065 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Killeen. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
902 W Central Texas Expy Ste E, Killeen, TX
76541, United States

Hours

Reviews

3.5
1,065 reviews
5 stars
447
4 stars
171
3 stars
116
2 stars
78
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, disorganization, and long wait times.

Food Quality

While some customers praised the wings and fries, many reported issues with food being undercooked, overcooked, or not prepared as requested.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and overall lack of attention to detail.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
  • RR
    Roderick Rogers
    Dec 29, 2025
    1.0
    Fries undercooked , request for wings to be fried hard . Not fried hard . Asked for all drums . No drums . No ice in drink
  • AA
    azizdin azizdeen
    Nov 16, 2025
    1.0
    Horrible customer service. Owner shall look at the restaurant and hire people who have a customer service driven focus and not ask every little thing to the manager or co workers. Horrible customer service and from start to end. Big mistake and I rather drive to haker heights and eat at that location where I know the managers are on point with their crew. Another thing am a chef so I know wings take at least 15-20minutes to prepare, with that being said they messed my order up and asked them to rectify it and 2 minutes later am brought wings which shows the food is not fresh and it is prior cooked. Am sorry if I am paying for something to eat or feed my family I need it made to order and not given food that was prepared ahead of time.
  • AD
    Aaliyah Draper
    Nov 15, 2025
    5.0
    I’m not sure what they put in this recent batch but the wings this visit were amazing. I got a 10pc bone-in honey hot rub all flats (my usual) and it’s delicious. Like perfect wings lmao. Ion even leave reviews like that, that’s how good they were. Nice and hot, tasted fresh, no old grease flavor, they weren’t dry, & the rub was great!
  • JQ
    Jasmine Quattlebaum
    Oct 30, 2025
    5.0
    Food ALWAYS hit
  • SS
    Skyla Smelcer
    Oct 24, 2025
    2.0
    Order was wrong came back for correction waited over 30 minutes for 12bbq wings when I told it would be 10 minutes. At this point the other food I did have that was correct was now cold. Some employees laughed every-time they asked me what I was waiting on, there was 2 ladies that were super nice tho. But the rest was just insane. Will not be returning to this specific location.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.