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Wingstop

3.4
(1066 reviews)

Business Details

(254) 501-3278
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Killeen. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
902 W Central Texas Expy Ste E, Killeen, TX
76541, United States

Hours

Reviews

3.4
1,066 reviews
5 stars
447
4 stars
171
3 stars
116
2 stars
78
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, disorganization, and lack of attention to detail.

Food Quality

Mixed feedback on food quality; while some customers praised the wings, others reported issues with undercooked or burnt items, and incorrect orders.

Wait Times

Many customers experienced excessive wait times for their orders, often exceeding the estimated time provided.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • CM
    Customer Service Matters
    1 day ago
    5.0
    I visited Killeen this weekend and stopped by this location. Jeremiah and the 2 young ladies I interacted with were respectful and provided great customer service. There service stood out compared to a few other places my family visited so I wanted to take time to say thank you and acknowledge them. I appreciate it guys!
  • TB
    Teandra Bibbs
    Feb 14, 2026
    1.0
    Please just do not come here! Customer service is trash, food is not made right just made enough to get you out. They don’t discount and the workers do not like their jobs. No one is kind. Go to another Wing-stop location to get a better experience.
  • RR
    Roderick Rogers
    Dec 29, 2025
    1.0
    Fries undercooked , request for wings to be fried hard . Not fried hard . Asked for all drums . No drums . No ice in drink
  • AA
    azizdin azizdeen
    Nov 16, 2025
    1.0
    Horrible customer service. Owner shall look at the restaurant and hire people who have a customer service driven focus and not ask every little thing to the manager or co workers. Horrible customer service and from start to end. Big mistake and I rather drive to haker heights and eat at that location where I know the managers are on point with their crew. Another thing am a chef so I know wings take at least 15-20minutes to prepare, with that being said they messed my order up and asked them to rectify it and 2 minutes later am brought wings which shows the food is not fresh and it is prior cooked. Am sorry if I am paying for something to eat or feed my family I need it made to order and not given food that was prepared ahead of time.
  • AD
    Aaliyah Draper
    Nov 15, 2025
    5.0
    I’m not sure what they put in this recent batch but the wings this visit were amazing. I got a 10pc bone-in honey hot rub all flats (my usual) and it’s delicious. Like perfect wings lmao. Ion even leave reviews like that, that’s how good they were. Nice and hot, tasted fresh, no old grease flavor, they weren’t dry, & the rub was great!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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