Whataburger

4.1
4266 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2509 TRIMMIER RD, KILLEEN, TX
76542, United States

Hours

Reviews

4.1
4,216 reviews
5 stars
2,328
4 stars
914
3 stars
417
2 stars
202
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for pickup orders, with some experiences exceeding 30 minutes.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not meeting expectations, particularly regarding fries and burgers.

Customer Service

While some reviews praised friendly and attentive staff, others highlighted issues with management and inconsistent service experiences.

Cleanliness

The cleanliness of the restaurant was noted positively by some customers, but there were also mentions of unsanitary conditions in certain areas.

Value for Money

Several customers felt that the prices were too high for the quality and quantity of food received.
  • KK
    Konner “DigitalCat” Kronfeld
    1 day ago
    4.0
    The food is consistent but the staff and time it takes to get your food is hit or miss at this location
  • AH
    asia h
    3 days ago
    1.0
    one car was in front of me at 4 am. it took 30 mins to get two meals. its like they didnt make the food until i paid
  • MN
    Melinda Newton
    Jan 5, 2026
    1.0
    I went through the drive-through tonight. I was the first one in line at the drive-through. I ordered a chicken wrap and a drink, after waiting for over 15 minutes I parked and went inside when I approached the young man and asked him what was taking so long on a chicken wrap, he said “I don’t know. We gotta cook the chicken” to which I replied. I worked in fast food before, it does not take that long to make, he responded again with “I don’t know I. We gotta cook the chicken” When I received the wrap, It had one small piece of chicken in it and wasn’t even very hot. I will never return to this Whataburger again. Y’all really need to up if you’re hiring Level. He then proceeded ask me “Do you have someone else with you” but why does that matter? His response was “We already ran it out to you”. I responded with,no, you gave me my drink and that’s it. If I could give -10 stars, I would.
  • NV
    Nicole Velez
    Dec 29, 2025
    2.0
    Slowest “fast food” ever! Sat 20 mins in the drive thru. Fries cold with green spots (sign of toxic potatoes). I rarely go to Whataburger and stopped today just because it was on the way to an appointment.
  • AA
    anuskebilovik
    Dec 23, 2025
    1.0
    I ordered a pick up. Hoping it was drive through. I CALLED the store prior to doing anything whether I should go in or go through drive-through. They said drive through. No where in the Grubhub did it tell me to go inside the store either. I WAIT IN LINE FOR 20 minutes Just to be told I have to go inside PER STORE POLICY. EXCUSE ME? Who is working for whataburger? Me? Or the employees! My order was already done 3 feet away and they refused to hand it to me. I was then still stuck in the drive through bc I couldn't go forward because of cars. I was there for 5 more minutes they could've handed me my order this wholeee time! I'm glad management cares so much about policy that it's making the customers WORK GETTING THEIR FOOD. This was the dumbest and most unpleasant experience with this store so far. Forget the extra forgetting sides constantly that I never report or go back to get it. I'll never go to this store again unless they fix this issue. It's ridiculous. AS A LAST STRAW. I found a an egg shell under my egg! here’s to hoping I did not swallow any..

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve at the Killeen location?

Whataburger offers a variety of American fast food including big, made-to-order burgers, chicken, salads, breakfast items, and desserts.

What are the operating hours of Whataburger in Killeen?

Whataburger is open 24 hours a day, 7 days a week in Killeen, TX, with possible different holiday hours.