Wendy's

3.7
1181 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3816 S Clear Creek Road, Killeen, TX
76549, United States

Hours

Reviews

3.7
1,181 reviews
5 stars
502
4 stars
258
3 stars
175
2 stars
71
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness, others are reported to be rude and dismissive.

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Order Accuracy

Numerous reviews mention frequent mistakes with orders, including missing items and incorrect food, contributing to a negative experience.

Atmosphere

The restaurant's atmosphere is often described as unwelcoming, with reports of staff being inattentive and the overall environment feeling dirty.

Management

Management is criticized for not addressing staff behavior and food quality issues, with some customers noting a lack of accountability.
  • SJ
    Sarah Johns
    Oct 19, 2025
    3.0
    The customer service at this location was good. They had a great staff that was super friendly and got our order right. My husband enjoyed his Spicy Chicken Sandwich and thought it was prepared perfectly along with his fries. I was not impressed with my Baconator Burger. It was dry and tasted like it had been sitting around for hours. It did not seem very fresh. My fries were soggy and greasy. I was not impressed with my order. This location is worth the stop if you're craving Wendy's. Although my lunch was not the best, my husband raved about his, and they had great customer service.
  • GR
    Gayle Romero-Rivera
    Oct 14, 2025
    5.0
    Only Wendy's I'll go to in Killeen.....
  • OO
    Ozzy
    Oct 8, 2025
    1.0
    Most of these have you pull forward and wait for your food.. I had to pull forward with no one in line. All locations in Killeen TX have a problem.
  • RD
    reco davidson
    Sep 24, 2025
    1.0
    I ordered a dbl big bacon classic , got a single , took it back got the dbl , NO BACON 🚮
  • RY
    Richard Yost
    Sep 19, 2025
    3.0
    Fries were way over cooked and so salty we couldn't eat them. JBC was good as usual

Frequently Asked Questions About Wendy's

Is Clear Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.