Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,505 reviews
5 stars
526
4 stars
307
3 stars
240
2 stars
119
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Numerous reviews mentioned cold, stale, or improperly cooked food, raising concerns about food safety and freshness.
Speed of Service
Long wait times reported consistently, with some customers waiting over 30 minutes for their orders.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and unkempt staff.
- FJFred JacksonNov 13, 20251.0The entire experience was trash! Long wait just to get cold food. Horrible customer service. Frosty melted while waiting on remaining items in order, realized exactly why it's been years since I have dined at Wendy's. Now I understand why they are closing hundreds of locations!
- KBKim BaileyNov 8, 20251.0They messed my order up 3 times thats with us being in there. I ordered 3 Chocolate brownie frosties. That was the only thing they did right. My chicken classic sandwich i ordered was only to have Chicken & Cheese only no sauce no veggies and it took about 30 minutes in a empty restaurant. 2 cars in the drive thorough. Definitely understaffed and unable to comprehend simple directions or orders. I shouldn't have to say I want 3 Chocolate brownie frosties more then once. It was Me: good evening id like to order 3 chocolate brownie frosties. Wendy's employee : 3 chocolate? Me: yes 3 chocolate brownie frosties Wendys: 3 frosties? What flavor? It went down from there. The chicken sandwich was the same way and still was wrong.
- RCRichard ColeOct 30, 20251.0My experience at this location was poor. I ordered food to feed my family of four through the drive thru and had to wait 32 minutes for my food. By time i received my food the fries were cold the frosty I orders were melting. Will not be returning to this location again.
- ZZZuly Cotto (Zu)Oct 28, 20253.0Super hard to speak in person or drive thru staff talk very low and with no interest at all on serving or trying to understand you neither make themselves clear when speaking, also very slow even in the less peak hours. Even if you go inside or to the window they still mess up your order very few can be mention as an attentive staff and friendly enough to correct others errors.
- SDSil DOct 26, 20252.0Came to buy food on a Sunday at 2:50pm. I went through the Drive-thru, from the time a arrived to the speaker it took 30 minutes total. 15 mins just to wait and order and 15 more minutes to get my food. Went I got to the window everything was rush " here are your drinks and food ." Everyone seem rush and overhlmed. I did not get a receipt. This a second I have come in to this location and the service has been pretty much the same.
Frequently Asked Questions About Wendy's
Is Fm 440 #301 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Killeen, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Killeen, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (254) 781-5185.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fm 440 #301 Wendy’s serve breakfast?
Yes, this Wendy’s location in Killeen, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-through hours at Wendy's on S Fort Hood St in Killeen, TX?
The drive-through at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Killeen, TX serves breakfast, including breakfast combos, croissant, biscuit, and classic sandwiches, coffee, and sides.
Is it possible to order Wendy's food for delivery near this location?
Delivery availability depends on your address. You can check delivery options by entering your address in the 'Get It Delivered' field on the Wendy's app or at order.wendys.com.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's at 1201 S Fort Hood St, Killeen, TX for feedback or questions?
You can call Wendy's directly at (254) 781-5185, use the live chat on their contact page, or leave feedback via their Customer Satisfaction Survey with your receipt details.
Are takeout and dine-in services available at this Wendy's?
Yes, this Wendy's offers dine-in, takeout, delivery where available, and drive-thru services but does not have curbside pickup.
Where can I find Wendy's menu pricing and nutritional information for this location?
Menu prices and nutrition details can be found on the Wendy's website or mobile app for your selected location, with updated information as you customize your order.
What nearby places can I visit before or after dining at Wendy's on S Fort Hood St?
Nearby you can visit Little Caesars Pizza and Wingstop for more food options, or stop by Gold's Gym or TruFit Athletic Clubs for fitness activities.
Are there convenient automotive services near Wendy's at 1201 S Fort Hood St?
Yes, automotive repair and services nearby include Eastern Auto Center, Twisted Throttle Cycles, The Car Shop, and several gas stations such as Sunoco and Exxon & Mobil Stations.
How can nearby attractions help customers find and enjoy their visit to Wendy's?
Customers can easily find Wendy's near local landmarks like Daiquiri Fusion cocktail bar or enjoy a meal alongside other restaurants such as Granny's Mobile Kitchen or Los Cabos Seafood Bar, enriching their dining experience in Killeen, TX.