Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,511 reviews
5 stars
528
4 stars
308
3 stars
240
2 stars
120
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, even during off-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with some customers experiencing disrespectful interactions.
Food Quality
Several customers noted that the food was often cold, undercooked, or not prepared as requested, leading to dissatisfaction.
Cleanliness
There were multiple mentions of unsanitary conditions, including dirty seating areas and poor food handling practices.
- DDDelivery DriverJan 2, 20261.0On January 2nd at 10:45 PM, I arrived to pick up a delivery order, but the lobby was closed. Since it was my first time picking up a delivery through the drive-thru, I went to the window to ask how the process works. Instead of offering help, an older female employee began yelling loudly, saying I should have gone to the speaker first. She did not ask what I needed, did not explain the process, and made no attempt to help. She then told another male employee to “handle it” and walked away. I was simply asking for guidance, not arguing or causing an issue. There is no excuse for yelling at customers, especially when they are asking for help. The behavior was extremely unprofessional and unacceptable.
- KLKevin LewisDec 26, 20251.0This place is on my do not come back list! It’s makes no sense to wait 30 minutes for two burgers and the Jose dude running around everywhere but where he is pose to be! Then the lady telling him what to do moving like she just got out a car wreck smh this is sad and ridiculous
- AAAdrian AbreuDec 19, 20252.0Only 2 cars mobile order took 30 mins
- YYYolandaDec 18, 20251.0Never prepared! Stopped at lunch once. I was thw only customer...and after 12 minutes of waiting to have my order taken I just left Tried getting breakfast at this location and no one ever came responded at the driver thru.
- FJFred JacksonNov 13, 20251.0The entire experience was trash! Long wait just to get cold food. Horrible customer service. Frosty melted while waiting on remaining items in order, realized exactly why it's been years since I have dined at Wendy's. Now I understand why they are closing hundreds of locations!
Frequently Asked Questions About Wendy's
Is Fm 440 #301 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular drive-through hours at Wendy's on S Fort Hood St in Killeen, TX?
The drive-through at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Killeen, TX serves breakfast, including breakfast combos, croissant, biscuit, and classic sandwiches, coffee, and sides.
Is it possible to order Wendy's food for delivery near this location?
Delivery availability depends on your address. You can check delivery options by entering your address in the 'Get It Delivered' field on the Wendy's app or at order.wendys.com.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's at 1201 S Fort Hood St, Killeen, TX for feedback or questions?
You can call Wendy's directly at (254) 781-5185, use the live chat on their contact page, or leave feedback via their Customer Satisfaction Survey with your receipt details.
Are takeout and dine-in services available at this Wendy's?
Yes, this Wendy's offers dine-in, takeout, delivery where available, and drive-thru services but does not have curbside pickup.
Where can I find Wendy's menu pricing and nutritional information for this location?
Menu prices and nutrition details can be found on the Wendy's website or mobile app for your selected location, with updated information as you customize your order.
What nearby places can I visit before or after dining at Wendy's on S Fort Hood St?
Nearby you can visit Little Caesars Pizza and Wingstop for more food options, or stop by Gold's Gym or TruFit Athletic Clubs for fitness activities.
Are there convenient automotive services near Wendy's at 1201 S Fort Hood St?
Yes, automotive repair and services nearby include Eastern Auto Center, Twisted Throttle Cycles, The Car Shop, and several gas stations such as Sunoco and Exxon & Mobil Stations.
How can nearby attractions help customers find and enjoy their visit to Wendy's?
Customers can easily find Wendy's near local landmarks like Daiquiri Fusion cocktail bar or enjoy a meal alongside other restaurants such as Granny's Mobile Kitchen or Los Cabos Seafood Bar, enriching their dining experience in Killeen, TX.