While many customers praised the burgers for being delicious and fresh, there were numerous complaints about greasy and poorly prepared items, including hard fries and undercooked chicken.
Customer Service
Feedback on customer service was mixed; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional, leading to a negative dining experience.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty conditions and unsanitary practices among staff.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, indicating a need for better order management.
Pricing
Customers found the menu prices to be on the higher side, with some feeling that the quality of food did not justify the cost.
ER
Elaine Robinson
Dec 27, 2025
5.0
Awesome place
JA
Jayfries Andino
Oct 14, 2025
1.0
I went to pick up a order for a customer this guy name Ricky big guy and black beard it's been rude with every customer.
QT
Qiana Terrell
Oct 2, 2025
1.0
Me and my spouse decided to try this place 2wks ago. The customer service suck. I had a coupon from Wayback I had just received that day. The male employee act as though he didn't want to take it and didnt. Then he called me sweetheart with this irritated tone.
Next after my food was done he says to me im sorry we ran out of a few topping....lol
Had he said it from the start it would have given me a choice to order something else or run through Walmart while he was fixing my food and retrieve the items.
Get home my fries are hard and super greasy my burger including bun looked like it was baptisted in the grease with the fries.
I will NOT be back
JM
Joyce McNealy
Sep 30, 2025
5.0
The burgers are delicious. Reminds me of the ones my grandmother used to make.
WP
William Parker
Sep 29, 2025
5.0
Didn't get the chance to go as often as I wanted but did get the chance to enjoy the wayback dog. Thank you.
What type of food does Wayback Burgers in Killeen serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers in Killeen?
Wayback Burgers is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:30 AM to 9:00 PM.
Does Wayback Burgers in Killeen offer delivery and pickup?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
Where is Wayback Burgers located in Killeen?
Wayback Burgers is located at 3404 West Stan Schlueter Loop, Killeen, TX 76549, USA.
What payment methods are accepted at Wayback Burgers Killeen?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Can I order Wayback Burgers in Killeen online?
Yes, you can order online through their menu at https://order.waybackburgers.com/menu/wayback-burgers-killeen/ or use their app available at https://bit.ly/waybackapp.
Which major nearby stores are close to Wayback Burgers for convenient shopping?
Wayback Burgers is near Walmart Supercenter Killeen, Walmart Fuel Station, and Claire's Walmart, allowing you to shop and grab a meal conveniently.
Are there other dining options close to Wayback Burgers in Killeen?
Yes, nearby you can find Arby's and KFC, offering additional fast food and chicken restaurant choices.
What nearby services are available if I need assistance with mobile phone repair or banking near Wayback Burgers?
You can visit Cellairis Phone Repair for mobile phone services and First National Bank Texas for banking needs, both close to Wayback Burgers.
Can I find beauty and personal care services near Wayback Burgers in Killeen?
Yes, there are nearby beauty and spa services such as SmartStyle hair salon and Claire's Walmart offering fashion accessories.