Subway

3.7
351 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Killeen Subway® Restaurant at 3301 E Rancier brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3301 E Rancier, Killeen, TX
76543, United States

Hours

Reviews

3.7
351 reviews
5 stars
173
4 stars
61
3 stars
27
2 stars
18
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and efficient while others are rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained facilities, including dirty dining areas and broken restrooms.

Staffing Issues

Customers frequently noted that the location is often short-staffed, leading to long wait times and poor service.

Food Quality

While some customers enjoyed their meals, others reported issues with food freshness and preparation, including complaints about food safety.
  • KK
    Kaz Kosik
    Nov 21, 2025
    1.0
    I’ve been going to Subway for many many years, but This one in Killeen on Rancier Ave Rude and horrible service no more bye. I walked out
  • SC
    Stacey Crawford
    Aug 27, 2025
    4.0
    We haven’t been in a while because the condition the location has been in, on top of the customer service. Tonight we went in and the inside is in much better shape. There was a gentleman working, seemingly alone but I couldn’t catch his name. He was calm as the line got bigger, extremely kind and friendly to everyone who came in and was managing his time so well! A huge improvement from the last time and the employee should be commended, if not promoted. We were there about 7:00pm 08/27th so hopefully it’s noted who was working!
  • LG
    Luz Grennan
    Jul 27, 2025
    1.0
    I literally just ordered and I got 4 random subs with crazy ingredients in them it was a $55 dollar order and nothing of what I ordered was on there the subs don’t even add up to what I paid for. I tried calling directly and obviously no answer. Dayshift is ten times better than night shift.
  • CJ
    Chris Jacobs
    Jul 25, 2025
    1.0
    Let me start by saying I almost never write a review of a restaurant but this one deserved this 1 star. I came in and ordered a 6 inch boss. The young lady making the customer in front of me sandwich was not polite giving him attitude. Then she made my sandwich while being really rude to her older coworker. She made my sandwich and it was overflowing with sauce causing the paper underneath to be covered in it then instead of changing it out to a fresh one wrapped it that way so when I got it was completely wet and making a mess everywhere. All around not an enjoyable 1st experience at this place in this new town. Really disappointing, simple customer service and care then the register asks for a tip? Shake my head. Never again
  • JS
    Johnny Sanchez
    Jul 18, 2025
    1.0
    Muy mal servicio oy julio 18 a las 5:15 AM yegua y no me quiren atender disen que el servicio no está activo de la computadora que espere 30 minutos espere asta las 6:05 AM y todavía no ETA listo el servicio eso no es justo yo soy cliente de mucho tiempo de Subway esto es injusto me dejaron ir sin el desayuno

Frequently Asked Questions About Subway

Where is Subway located in Killeen?

Subway is located at 3301 E Rancier, Bldg #6, 108, Bell, Killeen, TX 76543, United States.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.