Customer Service
Numerous reviews highlighted poor customer service, including rude staff and dismissive management.
Food Quality
Customers reported inconsistent food quality, with issues such as cold items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and food items that appeared old or poorly prepared.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and for food delivery, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, particularly drinks and shakes.