Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Killeen, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5650 E Central Texas Expy for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
680 reviews
5 stars
367
4 stars
137
3 stars
74
2 stars
34
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and unhelpful responses.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh and hot meals while others received cold or poorly prepared items.
Speed of Service
Service speed varies significantly, with some customers experiencing quick service while others faced long wait times.
- VSVenicia S.Dec 29, 20255.0Decent speed and quality
- NCNina L, CarterDec 15, 20251.0God service was awful,cold had to ask to redo meal and then they still didn't get it correct it came back worse than the first time 😔 and they took so long made me late for my appointment thank goodness they accepted me
- TWThelma M WilliamsNov 13, 20253.0I purchased an oreo sonic blast and those oreos were either stale or not actually oreos! (a cheap brown cookie) They taste horrible. I trashed it
- JMJonny MiedemaSep 10, 20251.0One of the worst customer service experiences I have ever had. Ordered three sides of mozzarella sticks through the app and asked for three ranch and two marinara on the side. Took a minute to get our order and after checking the bag saw we had three marinara and no ranch. My wife asked through the speaker if we could get the missing sauces and was told it would be a 25 cent charge for each one. She told them that they weren't extra but missing sauces from our order and was promptly cut off saying that only one sauce comes with each side and that it would be an extra charge for each one. She said there was nothing on the app saying that and was told that they dont have control over what the app says. There being no charge on the recipe for the sauces means it didnt come with the order. We questioned why the other sauces also had no charge if that was the case, but were unable to finish a sentence from that point without being cut off asking if we would like to pay for the other sauces. We gave up, said good bye and was then asked once more if we would like to pay for the sauces before we left. I understand that things could be different on the app, but the horrible customer service really set the tone for this location. Along with this, our blast is missing the bits inside, so its basically just ice cream with some crumbles on top for five dollars. Will not be returning.
- LJLinda JonesAug 24, 20255.0My food works hot and fresh .