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Pho 9

4.0
(714 reviews)

Business Details

(254) 200-9020
https://pho9beefnoodlesoup.com

About

Vietnamese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pho 9
921 W Veterans Memorial Blvd #101, Killeen, TX
76541, United States

Hours

Reviews

4.0
714 reviews
5 stars
400
4 stars
129
3 stars
55
2 stars
33
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with issues such as greasy pho, overcooked noodles, and poor vegetable freshness.

Sanitation

Multiple reviews highlighted serious cleanliness concerns, including reports of bugs in food and dirty dining conditions.

Customer Service

Service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Pricing Issues

Several customers expressed frustration over perceived high prices and additional charges for condiments that should be complimentary.

Overall Experience

While some customers enjoyed their meals and praised the atmosphere, many expressed disappointment and indicated they would not return.
  • CF
    Cameron Forkin
    5 days ago
    1.0
    Ordered online and asked for rare beef, was still cold from getting pulled out the fridge and completely raw.
  • BO
    Brandon Odell
    6 days ago
    2.0
    Maybe I came at a bad time but sadly didn’t enjoy the food very much. I love Pho and this was the greasiest I ever had. I wasn’t able to enjoy the broth with or without Hoison. Egg rolls were good and service was as well. Wish I had enjoyed it but sadly didn’t.
  • JJ
    Jay
    Feb 14, 2026
    1.0
    I spend after 30 dollars at this establishment on a take out order and I asked for extra soy , hoisin and Sriracha sauce. The lady only gave me one extra small package of sriracha and hoisin sauce. I asked for extra soy sauce as well. I'm guessing the owner of establishment a man said he would charge me. Just know customers are spending they hard earned money at your establishment to keep your doors open. Least you can do is grant them extra sauce. Not good customer service. I will get my pho from else where were I am valued as a customer and not from ppl who are money hungry over sauce!!!!
  • II
    India
    Feb 13, 2026
    5.0
    Friendly and loved the atmosphere. The food was yummy so I’ll be back
  • SH
    Sujin Park Henson
    Jan 27, 2026
    1.0
    No matter how many times we give it a try for hotter broth, better quality/ fresh vegetables… it keeps becoming worse and worse. Today we had absolutely unacceptable quality of veggies, and I bet ya that lady (seemed like owner) wouldn’t eat that brown bean sprout. The person who was serving almost burned all of my face serving that hot soup and spilled some splash on my face my left shoulder , and he did not even say sorry. I cannot believe I went this place so many times nNEVER AGAIN! Absolutely unacceptable!!!!!

Frequently Asked Questions About Pho 9

What are the operating hours of Pho 9?

Pho 9 is open from Monday to Saturday, 11:00 AM to 7:30 PM, and is closed on Sundays.

Does Pho 9 offer delivery and pickup services?

Yes, Pho 9 provides both in-store pickup and delivery services.

Brand Certified Facts from Pho 9

Pho 9 partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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