Pho 9

4.0
705 reviews

About

Vietnamese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pho 9
921 W Veterans Memorial Blvd #101, Killeen, TX
76541, United States

Hours

Reviews

4.0
705 reviews
5 stars
397
4 stars
128
3 stars
55
2 stars
32
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the pho and spring rolls for their flavor and freshness, several reported issues with food quality, including spoiled ingredients and unsanitary conditions.

Service Issues

Customer service experiences varied widely, with some praising the staff's attentiveness and friendliness, while others reported rude service and long wait times.

Cleanliness Concerns

Multiple reviews highlighted significant cleanliness issues, including dirty dining areas and unsanitary food handling, which raised concerns among patrons.

Value for Money

Some customers felt that the prices were reasonable for the portion sizes and quality, while others expressed dissatisfaction with the value, citing poor food quality for the price.
  • LT
    Lainee T
    2 days ago
    2.0
    I used to brag about this place and genuinely believed it had the best pho in the area. Unfortunately, today changed that. My usual order is the P‑5 (rare beef with meatballs), egg rolls, and combination fried rice. I’ve heard friends mention the food quality slipping lately, and I always defended this restaurant — but after today, I can’t anymore. The prices have gone up, the fried rice was dry, the egg rolls didn’t taste the same, and the pho was surprisingly disappointing. Even the service has declined. I placed a pickup order and didn’t receive utensils, sauces, or anything for the pho, and the presentation felt careless. It’s frustrating to see a place I once loved go downhill like this. Sadly, I don’t think I’ll be coming back. Truly disappointing.
  • AM
    Aryana McConico
    Jan 2, 2026
    4.0
    I’ve come to this location several times. As far as im aware, they’re the only Pho location with Pho Ga (chicken pho) and it is good. The service is quick and our waiter is always friendly with a smile on his face. This time I got the lemongrass chicken. It comes with white rice, kimchi, tomato and cucumber, along with a dipping sauce. Definitely recommend!
  • JH
    James Harper
    Dec 15, 2025
    5.0
    Best place in town for pho
  • AP
    Aidan Phillipson
    Nov 27, 2025
    5.0
    Thanksgiving dinner was yummy :) Thank you!
  • SL
    Sebastian Lopez
    Nov 22, 2025
    2.0
    To start off this food was so good! The food was flavored almost perfectly i loved the bowl of pho… Although the sanitation seems to be ignored or unseen which is worrisome. i’m not the type to write a review but this needs to be checked. Just to start when seated the tissues and sauce containers were a mess, dirty and unclean. Next a few issues with the drinks. The metal cup i was given smelled of mildew and had a hair in it. The water itself had a film over it when sitting still and seems to have floating particles. Which i first thought was the lemons inside but that lemon seemed unsqueezed and untouched. Which makes me wonder what really are the particles floating which made me look deeper into the water container which had black particles looks like mold on the bottom of the glass. Lastly, The bowl of pho was great! Although there were tiny microscopic hairs that looked like fabric in my bowl and on the food itself. The food was great but the sanitary portion needs to be fixed and checked.

Frequently Asked Questions About Pho 9

What are the operating hours of Pho 9?

Pho 9 is open from Monday to Saturday, 11:00 AM to 7:30 PM, and is closed on Sundays.

Does Pho 9 offer delivery and pickup services?

Yes, Pho 9 provides both in-store pickup and delivery services.