Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, rude staff, and frequent order mistakes.
Food Quality
While some customers enjoyed fresh food, many complained about cold, overcooked, or incorrect orders.
Cleanliness
Mixed reviews on cleanliness; some noted dirty tables and trash bins, while others found the location clean.
Staff Attitude
Several reviews highlighted unprofessional behavior and poor customer service from staff.
Drive-Thru Experience
The drive-thru was frequently criticized for being slow and inefficient, with long wait times reported.
BB
Bee
Feb 22, 2026
5.0
The delicate fishes that they serve need to be cooked a lot lighter. The last few times that I went there and ordered the red fish it has been overcooked this type of fish only needs to be cooked for 5 minutes. Seafood does not take a long time to cook so the chefs should become more aware. The customer service is great and Myra is the best server I've seen there in a long time.
ZZ
Zeonta
Feb 20, 2026
1.0
I have always had a great opinion about McDonald's. However it has quickly changed, this is not a one day thing or that they pissed me off one time. Nope this is about consistency, like the evening shifts are consistently terrible with service. They are on their phones while taking orders, and act as though its the first time they have ever seen their own menu. Terrible who doesn't like McDonald's fries, they will make you hate them due to receiving cooked so lack luster. I feel they should let the day mangers work nights to see how different the quality is and how embarrassing the representation of the organization has been shown. Just terrible... I mean the location on Clear Creek across from Shoe Maker high school..
EC
Eleanor Cliborne
Feb 13, 2026
3.0
They are understaffed here, as usual. Did a mobile order and had to wait an additional 25 mins because no one knew what was going on and if its not on the board, then they cant find anything. Annnnd, they forgot half my order anyway. Had to go back. Spent about 35.00 here for breakfast for 4 people and they can't even get an order correct. Do better McDonalds, do better.
SJ
Stephanieann J
Feb 9, 2026
1.0
I went to this McDonald's and the staff was completely rude I have never been treated like that, I asked nicely for my order that has been taking 25 minutes and she comes back with an attitude. And the staff including the MANGER in the back playing around touching each other. It was very unprofessional no wonder everyone's order took a long time.
A
Райан Микусонис
Feb 7, 2026
1.0
Doesn't know how to ring an order up as a meal, horrible attitude, and swearing in front of customers.
How about y'all learn some respect🙄