Brand Certified
McDonald's
3.4(2801 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4622 S Fort Hood Street, Killeen, TX
76542, United States
Certified by McDonald's • Mar 01, 2026
(254) 200-0650
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,801 reviews
5 stars
958
4 stars
549
3 stars
516
2 stars
245
1 star
522
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and frequent order mistakes.
Food Quality
While some customers enjoyed fresh food, many complained about cold, overcooked, or incorrect orders.
Cleanliness
Mixed reviews on cleanliness; some noted dirty tables and trash bins, while others found the location clean.
Staff Attitude
Several reviews highlighted unprofessional behavior and poor customer service from staff.
Drive-Thru Experience
The drive-thru was frequently criticized for being slow and inefficient, with long wait times reported.
- BBBeeFeb 22, 20265.0The delicate fishes that they serve need to be cooked a lot lighter. The last few times that I went there and ordered the red fish it has been overcooked this type of fish only needs to be cooked for 5 minutes. Seafood does not take a long time to cook so the chefs should become more aware. The customer service is great and Myra is the best server I've seen there in a long time.
- ZZZeontaFeb 20, 20261.0I have always had a great opinion about McDonald's. However it has quickly changed, this is not a one day thing or that they pissed me off one time. Nope this is about consistency, like the evening shifts are consistently terrible with service. They are on their phones while taking orders, and act as though its the first time they have ever seen their own menu. Terrible who doesn't like McDonald's fries, they will make you hate them due to receiving cooked so lack luster. I feel they should let the day mangers work nights to see how different the quality is and how embarrassing the representation of the organization has been shown. Just terrible... I mean the location on Clear Creek across from Shoe Maker high school..
- ECEleanor CliborneFeb 13, 20263.0They are understaffed here, as usual. Did a mobile order and had to wait an additional 25 mins because no one knew what was going on and if its not on the board, then they cant find anything. Annnnd, they forgot half my order anyway. Had to go back. Spent about 35.00 here for breakfast for 4 people and they can't even get an order correct. Do better McDonalds, do better.
- SJStephanieann JFeb 9, 20261.0I went to this McDonald's and the staff was completely rude I have never been treated like that, I asked nicely for my order that has been taking 25 minutes and she comes back with an attitude. And the staff including the MANGER in the back playing around touching each other. It was very unprofessional no wonder everyone's order took a long time.
- AРайан МикусонисFeb 7, 20261.0Doesn't know how to ring an order up as a meal, horrible attitude, and swearing in front of customers. How about y'all learn some respect🙄
Frequently Asked Questions About McDonald's
What are the McDonald's Killeen TX's operating hours?
McDonald's in Killeen, TX operates 24 hours a day, 7 days a week.
Does McDonald's Killeen TX offer delivery services?
Yes, McDonald's Killeen offers delivery services 24/7 with options like curbside pickup, same day delivery, and no contact delivery.
Can I order McDonald's in Killeen TX through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
Is there a drive-thru available at McDonald's Killeen TX, and what are its hours?
Yes, McDonald's Killeen has a drive-thru open 24/7 every day.
What payment methods does McDonald's Killeen accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Killeen offer free WiFi for customers?
Yes, WiFi is available as one of the services at McDonald's Killeen.
What are some nearby places to McDonald's Killeen where I can grab a coffee or snack?
Nearby you can find Starbucks, a popular coffee shop and cafe, perfect for a coffee or snack before or after your visit.
Are there any urgent care or medical services close to McDonald's Killeen?
Yes, Vital Care Urgent Care and Vital Care Urgent Care hospital and medical center are nearby for any urgent health needs.
Where can I fuel my car or get a quick convenience store trip near McDonald's Killeen?
Circle K and Corner Store Carwash are nearby convenience stores and gas stations you can visit alongside McDonald's.
Are there kid-related services near McDonald's in Killeen?
Yes, Kids Of The King 24 Hour Childcare and Kids Quest provide daycare and preschool services nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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