Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food served cold.
Service Quality
Service was frequently described as slow and unprofessional, with many reviews highlighting rude staff and long wait times.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared meals.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall organization.
Customer Experience
Overall customer experience varied greatly, with some praising the atmosphere and staff while others expressed frustration with service and order fulfillment.
KB
Kevin Bennett
2 days ago
3.0
What Kan I say it's McDonald's. It was better back in the 90s
ZT
Zach Tyler
Nov 15, 2025
1.0
They messed up my order
AR
AJ Rubio
Oct 31, 2025
1.0
Never fails. Always takes more than 15 mins for food. Now I've been waiting for more than 30 mins for a curbside order. Had to come inside and the order still wasn't started.
WD
Waltraud Dorsey
Oct 23, 2025
1.0
The food was wrong and cold. If the person taking the order paid attention we would of gotten the order correct.
AB
Anna Boyd
Oct 9, 2025
2.0
This store is crazy. When the owner is here this store is awesome, great food great service, everything is great. But when the owner is not here especially evenings and weekends it is awful. Tonight 10/9 my husband was in the bathroom and one of the EMPLOYEES was vaping and blowing his smoke at the mirror where my husband was washing his hands. It’s sad to see such a big difference.