Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,772 reviews
5 stars
949
4 stars
546
3 stars
516
2 stars
245
1 star
516
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, order mix-ups, and poor customer service experiences.
Food Quality
While some customers praised the freshness of the food, many complained about cold, poorly prepared items and incorrect orders.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a chaotic atmosphere, particularly when management was absent.
Staff Attitude
There were numerous mentions of rude or unprofessional staff behavior, contributing to a negative customer experience.
- KJKaNesha JeffersonJan 4, 20262.0They always mess up my orders so i will not be going back my kid didn't even get they toy or thier drink
- DDDelivery DriverJan 2, 20261.0Waited nearly an hour after checking in properly. No updates or explanation from staff. Unacceptable for a fast-food restaurant.
- TGTaureon GrahamDec 30, 20255.0“I went to McDonald’s and I hate a great experience! I did curbside and was served promptly. The employee told me her name was sydney. Very kind and helpful
- JGJason GreenthanerDec 17, 20252.0Ordered food through the drive through. The window person looked in my bag repeated my order back to me then handed me the wrong order. Not even close.
- KKKeliDec 9, 20253.0Gave a code, my phone said it was used after i gave it. Lady at the drive thru says its not working. I reloaded my app and selected the deal, but it says already used wait 15mins. Assuming there is a glitch on there end fine. Did not realize I was charged wrong for the 2 holiday pies. It isn't by much, but seriously 😅. $3.78 instead of $3.00. Never had this issue at the other ones I ordered at.
Frequently Asked Questions About McDonald's
What are the McDonald's Killeen TX's operating hours?
McDonald's in Killeen, TX operates 24 hours a day, 7 days a week.
Does McDonald's Killeen TX offer delivery services?
Yes, McDonald's Killeen offers delivery services 24/7 with options like curbside pickup, same day delivery, and no contact delivery.
Can I order McDonald's in Killeen TX through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
Is there a drive-thru available at McDonald's Killeen TX, and what are its hours?
Yes, McDonald's Killeen has a drive-thru open 24/7 every day.
What payment methods does McDonald's Killeen accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Killeen offer free WiFi for customers?
Yes, WiFi is available as one of the services at McDonald's Killeen.
What are some nearby places to McDonald's Killeen where I can grab a coffee or snack?
Nearby you can find Starbucks, a popular coffee shop and cafe, perfect for a coffee or snack before or after your visit.
Are there any urgent care or medical services close to McDonald's Killeen?
Yes, Vital Care Urgent Care and Vital Care Urgent Care hospital and medical center are nearby for any urgent health needs.
Where can I fuel my car or get a quick convenience store trip near McDonald's Killeen?
Circle K and Corner Store Carwash are nearby convenience stores and gas stations you can visit alongside McDonald's.
Are there kid-related services near McDonald's in Killeen?
Yes, Kids Of The King 24 Hour Childcare and Kids Quest provide daycare and preschool services nearby.