Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,749 reviews
5 stars
940
4 stars
546
3 stars
513
2 stars
243
1 star
507
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food served cold.
Service Quality
Service was frequently described as slow and unprofessional, with many reviews highlighting rude staff and long wait times.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared meals.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall organization.
Customer Experience
Overall customer experience varied greatly, with some praising the atmosphere and staff while others expressed frustration with service and order fulfillment.
- KBKevin Bennett2 days ago3.0What Kan I say it's McDonald's. It was better back in the 90s
- ZTZach TylerNov 15, 20251.0They messed up my order
- ARAJ RubioOct 31, 20251.0Never fails. Always takes more than 15 mins for food. Now I've been waiting for more than 30 mins for a curbside order. Had to come inside and the order still wasn't started.
- WDWaltraud DorseyOct 23, 20251.0The food was wrong and cold. If the person taking the order paid attention we would of gotten the order correct.
- ABAnna BoydOct 9, 20252.0This store is crazy. When the owner is here this store is awesome, great food great service, everything is great. But when the owner is not here especially evenings and weekends it is awful. Tonight 10/9 my husband was in the bathroom and one of the EMPLOYEES was vaping and blowing his smoke at the mirror where my husband was washing his hands. It’s sad to see such a big difference.
Frequently Asked Questions About McDonald's
What are the McDonald's Killeen TX's operating hours?
McDonald's in Killeen, TX operates 24 hours a day, 7 days a week.
Does McDonald's Killeen TX offer delivery services?
Yes, McDonald's Killeen offers delivery services 24/7 with options like curbside pickup, same day delivery, and no contact delivery.
Can I order McDonald's in Killeen TX through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
Is there a drive-thru available at McDonald's Killeen TX, and what are its hours?
Yes, McDonald's Killeen has a drive-thru open 24/7 every day.
What payment methods does McDonald's Killeen accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Killeen offer free WiFi for customers?
Yes, WiFi is available as one of the services at McDonald's Killeen.
What are some nearby places to McDonald's Killeen where I can grab a coffee or snack?
Nearby you can find Starbucks, a popular coffee shop and cafe, perfect for a coffee or snack before or after your visit.
Are there any urgent care or medical services close to McDonald's Killeen?
Yes, Vital Care Urgent Care and Vital Care Urgent Care hospital and medical center are nearby for any urgent health needs.
Where can I fuel my car or get a quick convenience store trip near McDonald's Killeen?
Circle K and Corner Store Carwash are nearby convenience stores and gas stations you can visit alongside McDonald's.
Are there kid-related services near McDonald's in Killeen?
Yes, Kids Of The King 24 Hour Childcare and Kids Quest provide daycare and preschool services nearby.