Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,270 reviews
5 stars
800
4 stars
471
3 stars
393
2 stars
178
1 star
428
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times for both drive-thru and mobile orders, often exceeding 30 minutes.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty tables and poor hygiene practices.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- KCKalyn Camp1 day ago1.0They gave us some chicken tenders that were fried in old grease we had to throw them away they were disgusting They also put two small patties the size of kids meal cheese burgers on my Big Mac orders our fries were cold
- CRClarissa Martínez Ramirez3 days ago1.0I went this morning at 5:30 am for a breakfast sandwich. The person taking orders at the drive-thru really needs to retake a customer service course. I could hear her sighing several times, implying impatience, while I was ordering. She also wanted me to order a drink when I clearly stated I only wanted the sandwich. I don't know if she was the manager or just part of the team, but if she doesn't like her job, she should find another one because impatience and a lack of tact are incompatible with a job where you have to deal with people.
- NJNoah J.Jan 3, 20261.0This old lady yelled about a water cup and lied about the prices and was being discriminatory. She also was very rude to her employees.
- SSSailor_MarzDec 25, 20252.0Mc. Donald's may be the most loved fast food in the nation, but i recommend not going to the Clear Creek one unless you are someone living nearby and want a happy meal toy. Their burgers taste bland and their fries are rubbery. Wendy's across the road taste WAY BETTER. And Customer service way better too. They forgot my fries then just threw a size small in there, even though i ordered a medium. But because my daughter had an appointment, I had to let it be. Look, I get the people are working minimum wage, and have to deal with karens, but they shouldn't disrespect people who the only words spoken to them were "Excuse me, you guys forgot my fries. Can you please give me some?" Honestly, if you love Mc. Donald's, I would go to the coppers cove one. But that one isn't great either.
- RJRodrick JonesDec 16, 20251.0The McDonald’s corporation needs to investigate this location! They don’t care about their food, it’s always cold no matter if there’s 1000 cars in line, and their service is absolutely pathetic. It’s like they don’t even care about the kind of crap they’re handing out to clients. One star is too many for this location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3700 Clear Creek Road, Killeen, TX?
McDonald's at 3700 Clear Creek Road, Killeen, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, this McDonald's location offers delivery service 24/7 with options like same-day and no-contact delivery.
Can I use the drive-through service at this McDonald's, and what are the hours?
Yes, the McDonald's drive-through is open 24 hours a day, 7 days a week.
What payment methods are accepted at McDonald's on Clear Creek Road?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's location?
You can order online via the McDonald's App or directly through their delivery website at https://mcdonalds.order.online/business/-5579.
Does this McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What types of services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other fast-food options near this McDonald's location?
Nearby fast-food options include Wendy's, Big Burrito, Bush's Chicken, Freddy's Frozen Custard & Steakburgers, and another McDonald's.
What convenience or gas stations are located near McDonald's on Clear Creek Road?
Nearby convenience stores and gas stations include 7-Eleven, Shell, and CEFCO Convenience Stores.
Are there any entertainment or service-related places near McDonald's to visit before or after a meal?
Yes, you can visit the nearby Redbox rental kiosk for movies, or Sharp Cuts Barber and Beauty College for grooming services.