McDonald's

3.5
2248 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 Clear Creek Road, Killeen, TX
76549, United States

Hours

Reviews

3.5
2,248 reviews
5 stars
798
4 stars
470
3 stars
393
2 stars
174
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

The quality of food was inconsistent, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AL
    Autyana Lzai
    2 days ago
    1.0
    Customer service is literally nonexistent. I walked in to pick up an order, Six people looked at me —-while doing nothing And proceeded to continue to do nothing while ignoring me. No hello welcome in, no ill be right with you, nothing. Then a lady comes up to the register, says nothing to me, gets a drink looks at me, says nothing again and then proceeds to yell out an order number for whatever order she was preparing. If she had spoken to me, she would’ve realized I had an Uber order and they don’t give us the order code, they only give us the name and we have to request the code from y’all. I had to ask her if it was for XYZ person only for her to give me the order with an attitude. Do better guys seriously. If you hate your job, get a different job. Dont take it out on cuatomers.
  • DB
    Desiree Balicat
    6 days ago
    1.0
    Not 24 hours, we paid at the kiosk and were abruptly yelled at to leave because they weren't open at 6:30 in the morning. The lady working was rude to us and even to the other employee working there and didnt care that we had just paid for an order. She just kept yelling that they were closed and to get out. Idk, if you like being treated less than and having your money stolen, come to this mcdonalds, its great for that. Also, 17$ for mid tier food, lost customers for life.
  • RO
    Ronnie Odom
    6 days ago
    1.0
    Fun fact if you choose this location. They will let you in before they open and take your money and ignore you when you point out that you paid and then promptly ask you to leave. I'm out 17 dollars and breakfast. This location is always hit or miss so choose any other location but this one or risk having to deal with their terrible management.
  • EM
    Elindia Marczewski
    Nov 13, 2025
    1.0
    We wait all year for a McRib and this is what we got
  • GS
    Genna Scheffler
    Nov 1, 2025
    2.0
    You know what? To the rude young lady who handed me my kids happy meal today, it’s so odd you made a point to tell me I had to order ranch at the box (when I asked you at the window) cause it costs extra. Turns out yall didn’t even bother putting the one ranch I DID ask for in the happy meal box. So I’m glad I asked at the window. And for what it’s worth, I typically do ask for two extra. And pay whatever it costs. And this location never actually gives me the extra ranch I pay for. I don’t care that it’s dumb ranch, it’s the principle.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3700 Clear Creek Road, Killeen, TX?

McDonald's at 3700 Clear Creek Road, Killeen, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's location offers delivery service 24/7 with options like same-day and no-contact delivery.