Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Frequent complaints about cold, stale, or improperly prepared food, including serious health concerns.
Operational Issues
Customers noted inconsistent hours of operation and frequent equipment malfunctions, such as broken ice cream machines.
Mixed Experiences
While some customers praised the speed and friendliness of staff during certain visits, these positive experiences were overshadowed by numerous negative reports.
JH
Jake H
3 days ago
1.0
Got the wrong order altogether for way too much money and not enough food. Probably not going to McDonald's again until I hear their $5 food isn't $15 anymore.
HW
Hillary Webb
Nov 11, 2025
5.0
This is a great location. They have some of the best fries ever and the staff is very friendly.
BR
Brittney Reese
Nov 5, 2025
1.0
Don't know if the late night people hate that shift but being rude to people who are being nice regardless of your attitude is not right.
NN
Nati
Oct 30, 2025
5.0
I ordered online through the app. After parking and notifying through the app that I was in a pick up spot, I received my food promptly. It was hot (including the fries), and the gentleman was very kind that brought it out to me. I believe they are doing the Monopoly game which is kind of fun.
AS
Ariya Scott
Oct 12, 2025
1.0
Horrible service this is the second time I’ve came to this location for a uber Oder they try to say there system is down but if that was so then my Oder would never even go thru uber Keith and the other guy manger is very bad so the brand im tired of missing out on my money because of “your system” being down if that the case change it on the website when yall “shutdown for breakfast switch over” action will need to be done I will be contacting who I need to very rude would not make my Oder lazy unprofessional not taking any oders at all is crazy this how over runs here? Crazy
What are the operating hours for McDonald's at 4300 Central Texas Expy, Killeen, TX?
McDonald's at 4300 Central Texas Expy is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit along with McDonald's at Central Texas Expy?
Nearby restaurants include Thai Thai Restaurant, Joy by Thai Thai, and The Wok Street (formerly Thai Thai Restaurant). You can enjoy a variety of Asian cuisines after your McDonald's visit.
Are there any nearby beauty or nail salons close to McDonald's?
Yes, Nail Obsession, Diva Nails, and SKnails Underdiva nails are close by, so you can plan beauty or nail treatments before or after your meal.
What entertainment or unique attractions are near McDonald's in Killeen?
You can check out the Great Escape of Central Texas, an escape room and team-building attraction nearby, for some fun before or after dining.
Does this McDonald's location have any customer loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.