McDonald's

3.3
2561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4300 Central Texas Expy, Killeen, TX
76543, United States

Hours

Reviews

3.3
2,561 reviews
5 stars
830
4 stars
487
3 stars
477
2 stars
224
1 star
543

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Frequent complaints about cold, stale, or improperly prepared food, including serious health concerns.

Operational Issues

Customers noted inconsistent hours of operation and frequent equipment malfunctions, such as broken ice cream machines.

Mixed Experiences

While some customers praised the speed and friendliness of staff during certain visits, these positive experiences were overshadowed by numerous negative reports.
  • JH
    Jake H
    3 days ago
    1.0
    Got the wrong order altogether for way too much money and not enough food. Probably not going to McDonald's again until I hear their $5 food isn't $15 anymore.
  • HW
    Hillary Webb
    Nov 11, 2025
    5.0
    This is a great location. They have some of the best fries ever and the staff is very friendly.
  • BR
    Brittney Reese
    Nov 5, 2025
    1.0
    Don't know if the late night people hate that shift but being rude to people who are being nice regardless of your attitude is not right.
  • NN
    Nati
    Oct 30, 2025
    5.0
    I ordered online through the app. After parking and notifying through the app that I was in a pick up spot, I received my food promptly. It was hot (including the fries), and the gentleman was very kind that brought it out to me. I believe they are doing the Monopoly game which is kind of fun.
  • AS
    Ariya Scott
    Oct 12, 2025
    1.0
    Horrible service this is the second time I’ve came to this location for a uber Oder they try to say there system is down but if that was so then my Oder would never even go thru uber Keith and the other guy manger is very bad so the brand im tired of missing out on my money because of “your system” being down if that the case change it on the website when yall “shutdown for breakfast switch over” action will need to be done I will be contacting who I need to very rude would not make my Oder lazy unprofessional not taking any oders at all is crazy this how over runs here? Crazy

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4300 Central Texas Expy, Killeen, TX?

McDonald's at 4300 Central Texas Expy is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.