Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,583 reviews
5 stars
834
4 stars
489
3 stars
480
2 stars
226
1 star
554
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly during late-night shifts.
Food Quality
Many reviews mentioned cold or poorly prepared food, including stale items and incorrect orders, leading to dissatisfaction.
Staff Performance
While some customers praised friendly staff, others highlighted a lack of professionalism and poor management, especially during busy hours.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
- YWYolanda Williams2 days ago2.0They fixed the screens yall. Improvements are being made 😂 let’s hope the service gets better too. PSA yall do not own the establishment so stop acting like it’s coming out of your checks when we ask for napkins, sauce, or whatever.
- MOMiguel OrtizDec 31, 20252.01/4 lb was thrown together as if from a distance. Tables were not cleaned, there were food scraps and pieces on the window panes and floor. I do not recommend as it is obvious cleaning and sanitation is not priority.
- GGGADec 21, 20255.0McDonald's is what it is, you know? But this particular McDonald's in Colleen is by far the best one compared to the other one. The staff is friendly. They know the difference between caffeinated and decaffeinated coffee. And they're really fast and accurate with your meals.
- KMKimora MatthewsDec 17, 20251.0Today I ordered 2 sausage egg McMuffins and 1 sausage McMuffin through the drive thru and it took going through the drive thru twice (not including the 1st time I ordered) for them to get my order correct. I had to repeat myself numerous times just for them to get it wrong. The 1st time I came back I was given 2 sausage McMuffins and 1 sausage egg McMuffins, which was incorrect. My 2nd time I came back they gave me 2 EGG MCMUFFINS and 1 sausage McMuffin. I was there for almost an hour just for them to get 3 sandwiches correct. Please listen to the customers and at least attempt to look at the receipt
- JTJessica TaylorDec 7, 20251.0Waited 45 minutes inside!!!!! After taking my own order at the big tablet lol. There is NOTHING inside! No soda stations, napkins, condiments ect..Dirty. About 15 ppl stacked up waiting over 30 minutes. I overheard the manager (Jennifer? Same one photo mentioned in another bad review) say "none of these people better complain to me..not dealing with it ...whatever " BAD management. *The remodel looks like a Roblox game, it cost me $30 to feed a few people and the food was cold and rushed. McDonald's has completely given up caring about the customer or quality. **To the sweet girl behind the counter(a teenager by herself!) you need to move on and find a better job! You were so polite, poised and hustling, all while your manager acted like an immature brat. You'd be an asset to a better employer. Save yourself!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4300 Central Texas Expy, Killeen, TX?
McDonald's at 4300 Central Texas Expy is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit along with McDonald's at Central Texas Expy?
Nearby restaurants include Thai Thai Restaurant, Joy by Thai Thai, and The Wok Street (formerly Thai Thai Restaurant). You can enjoy a variety of Asian cuisines after your McDonald's visit.
Are there any nearby beauty or nail salons close to McDonald's?
Yes, Nail Obsession, Diva Nails, and SKnails Underdiva nails are close by, so you can plan beauty or nail treatments before or after your meal.
What entertainment or unique attractions are near McDonald's in Killeen?
You can check out the Great Escape of Central Texas, an escape room and team-building attraction nearby, for some fun before or after dining.
Does this McDonald's location have any customer loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.