Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,216 reviews
5 stars
806
4 stars
450
3 stars
395
2 stars
185
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold fries, incorrect items, and unsanitary conditions.
Staff Attitude
There were mixed reviews about staff attitude, with some praising individual employees while others reported unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and food preparation areas.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
- DQDragon “Dragon Queen”Nov 16, 20254.0Messy friendly but inexperienced employees almost every order I've placed has had something missing or something wrong with it. If thats not an issue being asked to move up to the next window to await my order becomes one after waiting FOR A ICED CARMEL coffee for 10 minutes.
- DBDanielle BenedictNov 1, 20251.0Would not give me my order because they were switching over to bertfest and that they were closed. Your bit closed your a 24h place, your just lazy and dont want to do anything.
- CCChatise's CornerOct 24, 20251.0Do not give them your credit/debit card. All I ordered was a coffee and yet I have 5 different charges on my card, all from the same time as when I gave them my card.
- KPKatrina PachecoOct 20, 20251.0Why are none of the employees in hair nets??? That’s why there is always hair in the food. Needless to say I won’t be going back until hairnets are worn
- FBfallenlove broken bonesOct 13, 20251.0Came by around 5:15 am went into the drive thru first, sat there for about 7 mins with no answer. Went inside go greeted. Used the kiosk to make my order. Kiosk was down. Went to pay at the register got told they couldn't pay me out. Et there were two customer sitting in the lobby!!Should've told me from the get go. I wasted my time and gas and went to jack in the box. They want my money for sure! if I could it would be zero stars because thats unacceptable coming from mcdonalds!!!!!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2102 Business Hwy 190, Killeen?
This McDonald's is generally open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
Does this McDonald's location offer delivery, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, from 5:00 AM to 11:59 PM on Thursday, and 24 hours on Friday and Saturday.
Is there a drive-through service available at this McDonald's? If so, what are its hours?
Yes, a drive-through service is available and generally open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store, or use the provided order link online.
What nearby places can I visit after dining at McDonald's?
Nearby you can visit W.S. Young Park for outdoor activities or check out Cassandra's Cajun Cuisine if you're interested in seafood dishes.
Are there any nearby hotels near this McDonald's for travelers?
Yes, the High Five Inn By OYO Killeen is a nearby hotel where travelers can stay conveniently close to the McDonald's location.
Where can I fuel up or buy convenience items near this McDonald's?
You can visit the nearby 7-11 gas station or the 7-Eleven convenience store to fuel up your vehicle or purchase everyday items.
Does this McDonald's location have any special programs or rewards for customers?
Yes, the McDonald's MyMcDonald's Rewards program allows customers to earn points for free food.