Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
3,060 reviews
5 stars
1,083
4 stars
602
3 stars
575
2 stars
272
1 star
528
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and negative attitudes.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or undercooked items, while others praised the freshness of the fries.
Speed of Service
While some customers noted quick service, others experienced long wait times, particularly during busy hours, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions and a generally unclean environment, impacting the overall dining experience.
- SDSil DNov 15, 20253.0Visit was around 10:30 for BF, drive thru line was long, cars were being parked , and food was being delivered wrong ( staff giving orders wrong) only reason I know is because staff was going back and forth stating " this is not the order. Parking was somewhat clean and bathrooms were okay. My order was luke warm, no straws and condiments given.
- RTRyan TorleyNov 14, 20251.0Got some food that included a 20 piece nugget and one of the nuggets had a bite taken out of it. After several attempts to call the store the phone was never picked up
- JFJames FischerNov 11, 20255.0Great food and service! Free Veterans breakfast was very nice.
- JGJocelyn GibsonNov 5, 20251.0Whoever was working the window at 1:40 PM on November 5 was extremely rude. I had placed an order online. Literally just a six piece nugget. And I pulled up To the first window And they asked me if I want my receipt and I say no. So I pull forward. And the woman she’s missing teeth. She’s older. Not trying to be mean. Try to hand me an order that’s not mine and I said I’m sorry that’s not mine. And she asked me what I had. And I accidentally said a cheeseburger cause that’s what I was originally gonna get. Telling me that my order is not up there. And asked me if I stopped at the first window. Yes I did. And then continues giving me attitude. And she tells them that she needs a cheeseburger. And I corrected her saying that It was actually six piece nugget. And she gets irritated with that. Gives me my nuggets. Asked me if there was anything else. And I say the buffalo ranch and a honey mustard, please and she handed me the bag and I drive off. And as I’m driving off, I hear her “she didn't even know what she ordered”. God for bed I forget in the time I placed an order 20 minutes ago You have to be rude about it. I tried calling. And the phone says us are busy. I would’ve gone inside, but I didn’t wanna embarrass you for being so rude to a customer. She needs to get off the window and stay in the back.. let alone they only gave me five nuggets and regular ranch lol
- CGCatherine GatesNov 5, 20251.0Food immediately gave me diarrhea, this place can’t be sanitary just have the drinks and food hanging out th window before you even pull up
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Killeen, TX, is open 24 hours a day, seven days a week.
Is drive-through service available at this McDonald's and what are its hours?
Yes, this location offers drive-through service 24/7, open all day every day.
Can I order delivery from this McDonald's, and what delivery services do you offer?
Yes, delivery is available 24/7 with options including standard delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or have a mobile app?
Yes, customers can use the McDonald's mobile app available on both iOS and Android to place orders with options like mobile offers and mobile ordering.
Where is this McDonald's located?
It is located at 1105 S Fort Hood St, Killeen, TX 76541, USA.
Are there any nearby places to visit before or after dining at McDonald's?
Nearby spots include Tropical Smoothie Cafe for healthy smoothies, Raising Cane's for chicken lovers, and Starbucks for coffee enthusiasts. These alternatives offer diverse dining options in the area.
Can I find place services like shipping or auto care near this McDonald's?
Yes, nearby you can find UPS Access Point Location for shipping and Precision Tune Auto Care for vehicle services, making it convenient to run errands along with dining.
Are there any recreational or lodging options near this McDonald's in Killeen?
For lodging, Econo Lodge is nearby, and for nightlife or bars, House of Daiquiris offers a cocktail bar experience close to McDonald's.
What social media platforms is this McDonald's active on?
This McDonald's can be followed on X (Twitter), Instagram, TikTok, and Facebook under the handle mcdonalds or the vanity URL McDonalds1105SFortHoodSt.