McDonald's

3.5
3086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1105 S Fort Hood St, Killeen, TX
76541, United States

Hours

Reviews

3.5
3,086 reviews
5 stars
1,088
4 stars
605
3 stars
580
2 stars
275
1 star
538

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh food while others reported cold or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and concerns about food safety.
  • SC
    Sharing is Caring
    6 days ago
    1.0
    I ordered 2 quarter pounder’s with bacon. Both of them had burnt bacon. I told one of the manager’s and she asked me if “I wanted more bacon?” NO thank you, just train your workers how to properly cook bacon please. 🤢🤮
  • AX
    Anonymous X
    Dec 25, 2025
    3.0
    Not gonna be too hard on you guys. But seriously if you're going to say your open. Be open. Update everything. Now you guys are gonna be having to refund a lot of people because I am sure many did their orders online. Do better! Now I'm taking my business to Burger King. No CLOWNING on their customers over there 🫤 The employees are great though. But the mangers need to do better.
  • CB
    Cadence Brown
    Dec 25, 2025
    1.0
    Said open online but were closed and they have a huge line we sat in for an hour and ordered 40 dollars online but they arent even open??
  • AL
    Autyana Lzai
    Dec 24, 2025
    1.0
    If youre going to close early have enough respect for your customers to close your app.
  • FR
    Faith Rountree
    Dec 16, 2025
    1.0
    Manager degrading and honestly just being unprofessional towards employees and is rude seemed hell. Dec 16 around 8pm. And honestly food looked like they threw and smashed it in a wrapper

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Killeen, TX, is open 24 hours a day, seven days a week.

Is drive-through service available at this McDonald's and what are its hours?

Yes, this location offers drive-through service 24/7, open all day every day.