Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,825 reviews
5 stars
636
4 stars
318
3 stars
310
2 stars
162
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Staff Attitude
Feedback on staff interactions was mixed; while some praised friendly service, others noted rudeness and unprofessional behavior from management.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and bathrooms, impacting their overall experience.
Food Quality
While some customers enjoyed their meals, others reported issues with food freshness and preparation, including raw or improperly cooked items.
- BMBryan McCollaumNov 9, 20255.0The food was Awesome Charlie the night manager was has great skills and excellent quality service when something goes wrong with our food he is on the spot to fix it thanks Charlie and hope to come back and eat here again.
- GBGinger BrabandtOct 16, 20251.0The food was not prepared as requested, or as advertised employees not rude but not what I call friendly either
- VMVincent MartinezOct 8, 20254.0Good customer service.
- GHGene HardenSep 26, 20251.0I have been sitting in this line already paid waiting on food for over 25 minutes. Worst McDonald's EVER!!!
- MPMary PiersonSep 14, 20251.0Orderd food and and 2 sprites I guess she was only half listening cus when we got to the windows she barely said anything just the total took card while constantly talking with coworker not even look at me when handing back the card and reciept we got 1 Sprite and she was trying to give us an orange fanta I said we had ordered 2 sprites she said we'll I had rung you up for a fanta do you want it or the sprite ....I want the sprite....ok so I dunno if it was cus I didnt take the orange soda I was being punished or what so we were told to go wait for our food in the curbside ok no problem thought maybe couple minutes...no 4 people not exaggerating got there food befor we did the we had to ask what was going on they had to ask what we even had....1more person got there food befor we got ours 5 people in total it was only 2 meals nothing complicated no adding or removing anything ....simple
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 109 E Rancier St, Killeen, TX?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 4:00 AM to 3:59 AM.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24/7 every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's via a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What notable restaurants are near this McDonald's?
Nearby restaurants include El Pollo Rico (Mexican), Sams Southern Eatery (Seafood), Las Brazas (Mexican and Latin American), and Island Spice Restaurant (Caribbean). You might enjoy visiting these places before or after your meal at McDonald's.
Are there any beauty and wellness salons nearby?
Yes, nearby beauty and wellness options include Express African Hair Braiding and Discount Closets, Kim's Barber Shop, and Judy's Personal Touch, offering hair and beauty services.
What nearby places can offer additional entertainment or community activities?
The Killeen Arts and Activities Center and ECenter Killeen are nearby facilities that provide arts, events, and concerts, great for visitors wanting entertainment before or after dining.