McDonald's

3.3
1833 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 E Rancier St, Killeen, TX
76541, United States

Hours

Reviews

3.3
1,833 reviews
5 stars
638
4 stars
319
3 stars
310
2 stars
164
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, and some reported mold on food.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism from management.

Food Quality

While some customers enjoyed the food, others complained about cold, improperly cooked, or poorly prepared items.
  • GG
    Gabriella
    4 days ago
    1.0
    When I got my burger from this specific McDonald’s I noticed the burger tasting weird..when I looked AND opened the burger, that burger was not even cooked all the way. This burger was pink..? Once I saw that of course I had to throw it away because not only did I actually consume the burger but that could also get me really sick..so please for the love of everything up in this world..cook your burgers right please 🙏🏼
  • LL
    Lolshi
    Dec 15, 2025
    2.0
    They are extremely slow for no good reason. Homeless people harass me for money every time I go there it's out of control
  • KM
    Kelsi Mitchell
    Dec 14, 2025
    1.0
    Held the breakfast line up for 20 minutes so no one could order . Literally sat in the lines until it was after 10:30. Lazy and filthy .
  • SG
    Sean G
    Dec 6, 2025
    1.0
    EDIT: The “owner” replied linking a generic corporate McDonald’s feedback link, validating my original comment: I know the owner doesn’t care one way or the other so this review is a waste of time, but here goes. Like most people, I’ve had some bad McDonald’s experiences - this one was exceptionally bad. We went through the drive-thru and ordered four of the novelty Grinch meals and four holiday pies with a total over $50 (when did McDonald’s get so expensive?). Most sodas flavors are “not working” so we suck that up and accept what they have. We pulled forward as instructed to wait on our food. Eventually, a worker brings it to the window, hands it to us without saying a word, and quickly goes back inside before we could tell him the order is not complete. I went inside to get the missing pieces of our order and was told “You’re just gonna have to wait because we are busy.” How dare I want the items I paid for? Most of the missing items eventually come out, but it still wasn’t correct. At this point, I decide to count this experience as a loss and retreat home. $50 down the drain as a reminder that McDonald’s isn’t what it used to be, now offering consistently poor experiences nationwide. Best part is that the guy running food to the parking lot touches the door handles and everything else, doesn’t wash his hands, and continues preparing food. Pic attached of a laughably small Big Mac patty - the prices go up but the food and service is worse than ever.
  • LM
    Lisa Marie
    Dec 6, 2025
    2.0
    This is the slowest McDonald's in the area. It doesnt matter what time of day you go they push everyone from the drive thru to park in the curbside parking and have you sit there up to 30 minutes just so they dont have a bad drive thru time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 109 E Rancier St, Killeen, TX?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 4:00 AM to 3:59 AM.