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H-E-B plus!

4.5
(6183 reviews)

Business Details

2511 Trimmier Rd, Killeen, TX
76542, United States
(254) 526-9674
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 2511 Trimmier Rd in Killeen, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
2511 Trimmier Rd, Killeen, TX
76542, United States

Hours

Reviews

4.5
6,183 reviews
5 stars
4,283
4 stars
1,230
3 stars
343
2 stars
96
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Product Selection

The store is noted for its wide selection of products, including fresh produce and unique items, but some customers experienced issues with stock availability.

Store Cleanliness

Overall, customers found the store to be clean, organized, and well-stocked.

Curbside Service

There were multiple complaints regarding the curbside service, particularly about missing items and poor communication.

Management Issues

Several reviews highlighted concerns about management's handling of customer service issues, particularly during checkout.
  • LN
    Linda Newsome
    Feb 17, 2026
    5.0
    Great store, with a wide selection of products and services. The associates are friendly and professional.
  • TT
    Tracey
    Feb 17, 2026
    4.0
    I give 4 stars because there is no plus in this store they never have what I need. I just go to the HEB and they have everything
  • QM
    quinn M
    Feb 13, 2026
    5.0
    if you're obsessed with buying local like I am HEB's the store for you... it has everything you could possibly need for your home
  • VH
    Vivian Hicks
    Feb 7, 2026
    1.0
    Amanda, the manager is horrible!! Always has an attitude whenever we come in! Never helpful when we need anything, always makes us feel incredibly stupid for asking. She really needs to be talked to, we have used this HEB for 20 years and would like to keep using it!! 🙁🙁😡😣
  • LL
    Laurie
    Jan 22, 2026
    3.0
    Still trying to figure out the rave reviews! This is a huge store. Lots to choose from however the way they have the store set up isn't conducive to the way we shop, it is set up to where you have to walk the whole store in order to get everything on the list! Was disappointed that at 9 pm one employee was bringing out items to stock and leaving them in places where it was hard to shop and look for things. He had no customer service skills. Sarah our cashier was too busy talking to the other cashier and bagger about paychecks and money and stuff not relevant to HEB. When you think you grab a bag of organic gala apples only to get home and check the receipt to find you have chosen the most expensive organic honey crisp apples. This isn't the only store which has problems where things are where they shouldn't be. This store did have the "viral croissant" donuts. This store didn't have any half and half on this day. As with any HEB it is a hit or miss what is in stock and what isn't. It shouldn't matter what time of the day you shop stocking should always be important. Not everyone works the same schedule. We prefer shopping in the late evening. Through all of my years knowing HEB, I know you can do better. I miss the HEB of old. Bigger isn't always better!

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B plus!

H-E-B plus! partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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