H-E-B

4.6
4972 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1101 W Stan Schlueter Loop in Killeen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1101 W Stan Schlueter Loop, Killeen, TX
76549, United States

Hours

Reviews

4.6
4,972 reviews
5 stars
3,651
4 stars
907
3 stars
230
2 stars
67
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the friendly and helpful staff, particularly highlighting individual employees like James in the deli for exceptional service.

Cleanliness

The store is consistently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Quality

Customers frequently complimented the quality of fresh produce, meats, and bakery items, with many stating H-E-B offers some of the best options available.

Store Experience

While many enjoy shopping at H-E-B, some noted issues with crowded conditions and long wait times, particularly during peak hours.

Management Issues

There were several complaints regarding management's handling of employee treatment and customer service issues, indicating a need for improvement in this area.
  • RS
    Robert Smith
    Nov 15, 2025
    1.0
    The partners here are exceptionally good at ignoring customers. Just waited with another customer for 5min in front of the BBQ counter. The employees talked about secret Santa and never once made eye contact or acknowledged our presence. Carrying on personal conversations for that long and ignoring customers is crazy! I'm writing this as they are still ignoring me 🤣
  • TE
    Tyson Enterline
    Oct 28, 2025
    5.0
    I had a great experience. The lady was wearing glasses and was headed to her vehicle just after 1pm today October 28th. I wish I would have asked her name! Cove is my HEB so everything was out of place for me. She showed me where the tuna pouches were! Give this lady employee of the month! Very helpful. Good job!
  • DG
    David Gohr
    Oct 27, 2025
    1.0
    Great store until they close early when you're trying to get an item
  • MA
    Mishel Armenda
    Oct 20, 2025
    5.0
    I love doing my shopping at H-E-B. I always find everything I need the aisles are well organized, and the store is always clean. The staff is friendly, always willing to help, and have a great attitude. The fresh products especially fruits, vegetables, and meats are excellent quality. I also like that they often have great deals and a wide variety of brands. Definitely one of the best supermarkets around. It’s always a pleasure to shop at H-E-B! 🛒💯
  • FH
    Frank Howard
    Oct 18, 2025
    5.0
    I go to H-E-B for all my produce — vegetables, fruits, potatoes, and everything fresh. This is hands down the best place for produce. Everything is always clean, fresh, and well taken care of. I also love their deli section — the meats are cut perfectly, and they stay fresh much longer than what I’ve gotten from other stores. The seafood is always fresh too; I’ve never had a single issue with it. For food shopping, this is my go-to store. For other things like toiletries or accessories, I might shop elsewhere, but for anything food-related, H-E-B is where I go first. And I can’t forget the garden section — they always have beautiful flowers and unique plants. It’s saved me more than once when I needed a quick gift. They even sell rose petals and some exotic plants. If you’re shopping for fresh food or looking to brighten up your home with plants, this is the place to go. 🌿🍎🐟

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.