Dunkin'

3.4
342 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Killeen, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1516 S Fort Hood St, Killeen, TX
76542, United States

Hours

Reviews

3.4
342 reviews
5 stars
158
4 stars
42
3 stars
25
2 stars
27
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.

Product Availability

Frequent complaints about being out of menu items, including donuts and drinks, leading to customer dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and items missing from orders, causing frustration among customers.

Staff Performance

While some employees received praise for their friendliness and efficiency, many others were criticized for their attitude and lack of professionalism.

Cleanliness

Concerns were raised about the cleanliness of the location, particularly the bathrooms, which were described as unsanitary.
  • VT
    Valencia Theadore
    Nov 11, 2025
    3.0
    Dunkin ran out of doughnuts for the promotion on veterans day.In addition to all other donuts. what is the donut shop without donuts? that is the question many of us ask. maybe this dunkin is the mcdonald's of donut shops.
  • ES
    Emily Smith
    Nov 1, 2025
    1.0
    Bought a dozen of donuts they were cold refrigerated. Only two of them were fresh. Check your donuts before you leave. Very disappointed. I go to Dunkin’ Donuts all the time and I’ve never had this problem.
  • TR
    Tiffany Rodriguez
    Oct 26, 2025
    5.0
    This location is my favorite Dunkin to visit. A heads up they are out of items often because their truck is behind BUT I’ve always been told once arrived with no issues switching out items or getting a refund. My personal favorite is SEAN is attentive, kind, and in my eyes a great leader! Please keep him, I adore his enthusiasm.
  • XM
    X8 Marketing
    Oct 21, 2025
    5.0
    Sean helped us and he was one of the nicest and most service oriented people we’ve ever had. My wife and I go to different Dunkin’s all over Texas due to frequent travel and tbh, we don’t ever leave reviews. Sean made the difference and was extremely kind and also helpful. People should be taking notes from this guy on how you treat customers. Great job!
  • JM
    jema martin
    Oct 14, 2025
    1.0
    I usually love this Dunkin’ Donuts however when I came in at 6 PM through the drive-through, the worker was so rude. He gave me the wrong donut. He didn’t acknowledge me. He didn’t say hi. He didn’t let me know that it was the wrong donut. He just gave me two donuts and one of them was messed up So I waited and drive-through until he came back with the correct donuts, but he still did not acknowledge me. Didn’t say anything didn’t apologize. He just tossed me a doughnut literally

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Killeen, TX?

Dunkin' in Killeen, TX is open daily from 3:30 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.