Dunkin'

Reviews

• AM

  Andrew Morrison

  Nov 16, 2025
  3.0
  The coffee was good, but the donuts weren't anything special compared to other chains or mom and pops stores.
• LI

  Liana Ingenthron

  Nov 15, 2025
  1.0
  We walked in to find the restaurant completely empty, aside from five employees standing together and chatting. We waited for a moment before one finally turned around and said, “Sir, you can use the kiosk,” then immediately went back to their conversation. There was no attempt at customer service, no greeting, and no willingness to answer a simple question before we ordered. With multiple employees available but uninterested in helping, we chose to leave. If customer service isn’t a priority here, I’m not comfortable spending my money at this location.
• SC

  Sharon Da Costa

  Nov 14, 2025
  1.0
  Yet another example of unprofessionalism at a fast-food place. Lately, I’ve been going to DD for a drink that was recommended to me this past week, and the service I received this evening—at 6:07 PM on Friday, November 14, 2025—was absolutely the worst. I went through the drive-thru. The girl taking my order was clearly not paying attention. I mentioned to her at the start that I was still gathering my order and asked her to bear with me. She then proceeded to tell me to come up to the window. I responded by asking why I needed to go to the window—were they not taking orders? She said yes and then laughed. After placing my order at the intercom, I drove up to a “Fred” who took my payment. He was obnoxious and rude when I asked if there was an issue. He responded, “Don’t YOU an issue?” I was shocked that he would speak to a paying customer like that after I had just handed him my card. He said far more than I care to remember. When I got to the second window, I asked for his name. I’m sure “Fred” wasn’t his real name, but that’s what he gave me. He continued to be condescending even after I asked. Needless to say, I won’t be returning to this unprofessional location filled with kids who clearly don’t take their jobs seriously. It feels like they hire anyone with a pulse. Management needs to do better
• TH

  Tiffany Hunter

  Nov 10, 2025
  2.0
  First time mobile ordering because of the order size I got, thankfully I checked my bags! At least 2-3 inches in my large iced coffees missing & hot coffee was barely hot. They forgot my extra cream cheese & apple fritters and acted annoyed when I showed my receipt just asking for things I payed for.
• KS

  Katie Sao

  Oct 18, 2025
  1.0
  They can’t seem to get my order correct.. I simply ordered an iced matcha latte and for some reason it came out brown and coffee in it. Tried to get it remade and they refused. A couple months have now passed so this time I decide to order inside. And when I asked one simple question if they’re able to add or charge me for caramel drizzle. All I received from one of the associates, was her eye roll. It was just a simple question. I do not recommend this location. They aren’t very welcoming. And third time they got my drink order wrong.

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