Dairy Queen

4.0
1005 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
112 Farm To Market 2410, Killeen, TX
76543, United States

Hours

Reviews

4.0
1,005 reviews
5 stars
512
4 stars
231
3 stars
109
2 stars
58
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some praised the helpfulness of managers and staff, while others reported rudeness and poor communication.

Food Quality

Inconsistent food quality; while many enjoyed the ice cream and certain menu items, several customers complained about cold, poorly prepared food.

Cleanliness

Concerns about cleanliness and maintenance; multiple reviews noted dirty conditions and a need for updates in the restaurant.

Service Speed

Frequent complaints about slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Overall Experience

Varied experiences; some customers expressed loyalty and satisfaction, while others indicated they would not return due to negative experiences.
  • JR
    Jena Robinson
    Nov 11, 2025
    5.0
    I only go here for the butterfinger blizzards, and they are always delicious.And the staff was friendly
  • TP
    Timothy Priebe
    Sep 18, 2025
    5.0
    The manager was really nice and helpful after they were having issues with the in app purchase system. I really appreciate them figuring it out and still getting my food ready!
  • KG
    Kyle Gill
    Aug 28, 2025
    5.0
    Great food, great staff, shoutout to Armando for his infectious joy and hospitality adding overall merriment to my Dairy Queen experience 🙏✨
  • RD
    Reginald Davis
    Aug 14, 2025
    5.0
    Sam(the cook) made my entire meal; brought it out to my table with all of the condiments, and greeted me with a radiant smile. Sam was so generous and very respectful. My food was super hot and fresh. Thanks Sam...you deserve a raise for your complete services...today!
  • RT
    Rebecca Taylor
    Aug 13, 2025
    1.0
    Thought I would leave a review. There's a young girl with Brown hair that comes in sometimes with the backpack on her back. Uh, we've God add numerous instances with her one time she came in and were setting at a table. She sprays perfume on her. My husband is asthmatic, it was very strong. We thought it was quite rude. Another situation we go in there, and yes. She is mopping the floor spraying something by the front door as people are walking in and we notice that she doesn't even move out of the way for people coming through. On the same day, I don't know if it was the manager, but she walked up to the girl and told her to go and do something else, mopping, that the way she was doing it was incorrect. She was very rude, talking back to the manager. Today we go into order food. We tell her ahead of time that we want certain items. She comes back to the table. We are repeating the items to make sure that she's got them instead of starting to put the food on our table. She stands there with the tray. We're only there for lunch. So I take the tray that she's holding right there in front of us and start putting food in front of us. She turns around and very rudely, says that she was holding that tray, and I said, well, I was just trying to get our food. You kept talking. We've only got half an hour. I called the manager of the store and reported this.I'm just want to make sure it gets to the right people

Frequently Asked Questions About Dairy Queen

What are the regular operating hours for Dairy Queen in Killeen, TX?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Where is Dairy Queen located in Killeen, Texas?

Dairy Queen is located at 112 Farm To Market 2410, Killeen, TX 76543, United States.