Multiple customers reported issues with incorrect orders, both in the drive-thru and dine-in, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.
Food Quality
Feedback varied on food quality, with some praising the freshness and taste, while others complained about cold, dry, or improperly cooked items.
Customer Service
While some customers praised friendly and helpful staff, others reported rude interactions and poor management responses to complaints.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty seating areas and unsanitary conditions in the bathrooms.
LB
La_Nellie Bryant
Jan 2, 2026
1.0
Went thru the drive thru and my order was wrong. I had to get out go inside and have them remake it. Get home 12 miles away they put so much mayonnaise on my burger the bread was so soggy it just fell apart. Called the restaurant they have the nerve to ask me to come back so they can remake it AGAIN. Why?? So y'all can mess it up again. That would definitely be NO. At this point give me a my money back. So tomorrow I will be returning to the restaurant to get a refund.😡
JR
jordan rhodes
Jan 2, 2026
1.0
Literally gave me the worst looking sandwich I've ever got from a fast food place. Waste of 20$
GS
GIG Terry J Sayles Sr.
Dec 9, 2025
5.0
This place was like a breath of fresh air. The staff was very professional and courteous. The food was very fresh and tasty. Being from Alabama this was quite a new and amazing experience. Although there was one problem with my order I'm still very pleased with the visit. I contacted the store about the issue with my order she promptly said the matter will be corrected on my next visit.
I give this experience an A+++++
Get with the program Alabama and bring DQ Chicken and Dumplings to your locations!!! And any other State that doesn't offer this item on the menu!!
CH
CJ Hodges
Dec 3, 2025
5.0
Find was great tasted really good and well cooked
JJ
Jena
Nov 11, 2025
5.0
I only go here for the butterfinger blizzards, and they are always delicious.And the staff was friendly
What are the regular operating hours for Dairy Queen in Killeen, TX?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Killeen, Texas?
Dairy Queen is located at 112 Farm To Market 2410, Killeen, TX 76543, United States.
How can I place an order online for pickup at this Dairy Queen location?
You can place an order online for pickup through Dairy Queen's official website at https://www.dairyqueen.com/en-us/order/pickup/n/14191/.
Does Dairy Queen offer any mobile app deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen in Killeen serve?
Dairy Queen is a fast food restaurant and ice cream shop, serving various fast food items and ice cream products.
What is the contact phone number for Dairy Queen in Killeen?
The main phone number to contact Dairy Queen is +1 254-699-2361.
Are there any coffee shops near Dairy Queen in Killeen?
Yes, Juicy Joy Deli & Coffee, a coffee shop and smoothie/juice bar, is located nearby for customers who want to enjoy coffee or smoothies before or after visiting Dairy Queen.
Where can I find car servicing facilities close to Dairy Queen in Killeen?
Running Right Auto Care and All Tune And Lube are nearby automotive repair and oil change service centers convenient for customers combining car care with a Dairy Queen visit.
What are some beauty and wellness services near Dairy Queen?
Nearby beauty and wellness options include The Craft Hair, A+ Salon & Suites, The Beauty Spot, and Blessedhandshairstudio, providing salons and spas close to Dairy Queen for customers interested in beauty treatments.
Is there a convenient place to ship packages near Dairy Queen in Killeen?
Yes, the UPS Authorized Shipping Outlet and Eagle Express shipping center are located nearby for customers needing courier and shipping services when visiting Dairy Queen.