Mixed feedback on staff friendliness; some praised the helpfulness of managers and staff, while others reported rudeness and poor communication.
Food Quality
Inconsistent food quality; while many enjoyed the ice cream and certain menu items, several customers complained about cold, poorly prepared food.
Cleanliness
Concerns about cleanliness and maintenance; multiple reviews noted dirty conditions and a need for updates in the restaurant.
Service Speed
Frequent complaints about slow service, particularly during busy times, with some customers experiencing long wait times for their orders.
Overall Experience
Varied experiences; some customers expressed loyalty and satisfaction, while others indicated they would not return due to negative experiences.
JR
Jena Robinson
Nov 11, 2025
5.0
I only go here for the butterfinger blizzards, and they are always delicious.And the staff was friendly
TP
Timothy Priebe
Sep 18, 2025
5.0
The manager was really nice and helpful after they were having issues with the in app purchase system. I really appreciate them figuring it out and still getting my food ready!
KG
Kyle Gill
Aug 28, 2025
5.0
Great food, great staff, shoutout to Armando for his infectious joy and hospitality adding overall merriment to my Dairy Queen experience 🙏✨
RD
Reginald Davis
Aug 14, 2025
5.0
Sam(the cook) made my entire meal; brought it out to my table with all of the condiments, and greeted me with a radiant smile. Sam was so generous and very respectful. My food was super hot and fresh. Thanks Sam...you deserve a raise for your complete services...today!
RT
Rebecca Taylor
Aug 13, 2025
1.0
Thought I would leave a review. There's a young girl with Brown hair that comes in sometimes with the backpack on her back. Uh, we've God add numerous instances with her one time she came in and were setting at a table. She sprays perfume on her. My husband is asthmatic, it was very strong. We thought it was quite rude. Another situation we go in there, and yes. She is mopping the floor spraying something by the front door as people are walking in and we notice that she doesn't even move out of the way for people coming through. On the same day, I don't know if it was the manager, but she walked up to the girl and told her to go and do something else, mopping, that the way she was doing it was incorrect. She was very rude, talking back to the manager. Today we go into order food. We tell her ahead of time that we want certain items. She comes back to the table. We are repeating the items to make sure that she's got them instead of starting to put the food on our table. She stands there with the tray. We're only there for lunch. So I take the tray that she's holding right there in front of us and start putting food in front of us. She turns around and very rudely, says that she was holding that tray, and I said, well, I was just trying to get our food. You kept talking. We've only got half an hour. I called the manager of the store and reported this.I'm just want to make sure it gets to the right people
What are the regular operating hours for Dairy Queen in Killeen, TX?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Killeen, Texas?
Dairy Queen is located at 112 Farm To Market 2410, Killeen, TX 76543, United States.
How can I place an order online for pickup at this Dairy Queen location?
You can place an order online for pickup through Dairy Queen's official website at https://www.dairyqueen.com/en-us/order/pickup/n/14191/.
Does Dairy Queen offer any mobile app deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen in Killeen serve?
Dairy Queen is a fast food restaurant and ice cream shop, serving various fast food items and ice cream products.
What is the contact phone number for Dairy Queen in Killeen?
The main phone number to contact Dairy Queen is +1 254-699-2361.
Are there any coffee shops near Dairy Queen in Killeen?
Yes, Juicy Joy Deli & Coffee, a coffee shop and smoothie/juice bar, is located nearby for customers who want to enjoy coffee or smoothies before or after visiting Dairy Queen.
Where can I find car servicing facilities close to Dairy Queen in Killeen?
Running Right Auto Care and All Tune And Lube are nearby automotive repair and oil change service centers convenient for customers combining car care with a Dairy Queen visit.
What are some beauty and wellness services near Dairy Queen?
Nearby beauty and wellness options include The Craft Hair, A+ Salon & Suites, The Beauty Spot, and Blessedhandshairstudio, providing salons and spas close to Dairy Queen for customers interested in beauty treatments.
Is there a convenient place to ship packages near Dairy Queen in Killeen?
Yes, the UPS Authorized Shipping Outlet and Eagle Express shipping center are located nearby for customers needing courier and shipping services when visiting Dairy Queen.