Many customers reported slow and inconsistent service, with several instances of long wait times for food and drinks.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, overcooked, or poorly prepared items.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables, floors, and bathrooms.
Staff Attitude
While some servers received praise for their friendliness, others were described as rude or indifferent, contributing to a negative dining experience.
Atmosphere
The atmosphere was generally appreciated, especially for watching sports, but some noted distractions from staff behavior and cleanliness issues.
LM
Lexi Marie
3 days ago
5.0
10/10 recommend,
Our server was Audrey she was really good and respectful and made sure we were taken care of
We will return!
Food was hot and amazing! and the establishment is very clean and up to par!!!!
JE
Julia Ellis
Nov 11, 2025
1.0
Went there this evening on Veterans Day Nov 11.The 3 Hostess that were outside were so disrespectful in front of all the guest that stood in line. Spoke very loudly and swore around the guest using profanity and being very offensive. Will never go back there ever again
CG
cristina guillen
Nov 9, 2025
3.0
I went in today for a nice lunch and I felt rushed by our server karah. I get it gets packed but no need to be rushing us. Saying she has other tables to attend as we had just sat down. Our daughter's fries didn't get there until she was done with her food. A month ago we got 6 free wings for supporting a community event at Buffalo Wild Wings then we tried to use it along with another coupon we had for a highschool fundraiser. At first we were told we couldn't use either then they had to split our check to be able to use one then when we go to redeem our $25 gift card. Karah sighs and looks at us as if it's an issue to redeem it.
LS
Lisa Seaman
Nov 7, 2025
1.0
Without a doubt, this was one of the worst experiences I have gone through at Buffalo Wild Wings. To begin, I asked for limes for my well vodka with club soda. It took three times to get my fruit, and after I got my fruit, the drink had tonic in it. When I complained, the manager was rude and condescending. After getting my bill, I was charged for doubles, and I did not order one double. I was charged $9.50 for a single well vodka, and on the menu top shelf, Gray Goose, was 8.50. What? Insane. The waitress even said the bartender gave me an over pour. What? I cannot believe this happened. After I complained, the manager took $30.00 off my bill. The entire crew was trying to gaslight me and blame me for lack of communication. In the end, I felt conned. I will contact the corporate office on Monday.
AD
Aria D
Oct 30, 2025
2.0
I came in tonight with a large party. Our waitress was super friendly, but the service was not good. And the food was not either. The "boneless wings" were generally as small or smaller than chicken nuggets and were a solid 4 out of 10 at best. After receiving my meal and getting the check early, I placed an order for large French fries, which took over an hour to finally arrive, despite reminding my waitress no less than three times. And when they finally came out, I was told I didn't have to pay, but the fries were cold as hell and had clearly been sitting for a while. It was a very disappointing experience, and I would not recommend coming here. I would understand more if it were a busy night, but it wasn't. Several of the staff members themselves said it was a slow night, so the quality of service to me seems inexcusable.
Frequently Asked Questions About Buffalo Wild Wings
What kind of wings does Buffalo Wild Wings in Killeen, TX offer?
Buffalo Wild Wings in Killeen offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Killeen, TX?
It is located at 2401 East Central Texas Expressway, Killeen, TX 76543, United States.
What are the operating hours of Buffalo Wild Wings in Killeen?
The hours are 11:00 AM to midnight on Monday and Sunday, 11:00 AM to 1:00 AM Tuesday through Thursday, and 11:00 AM to 2:00 AM on Friday and Saturday.
How can I contact Buffalo Wild Wings in Killeen?
You can call them at +1 254-690-1523.
Is Buffalo Wild Wings in Killeen open for takeout?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
What types of establishments are near Buffalo Wild Wings in Killeen?
Nearby places include restaurants like Little Tokyo (sushi and Japanese), Chili's Grill & Bar, Mr Gatti's Pizza, Outback Steakhouse, and TGI Fridays, as well as retail stores, a FedEx Office, and cinemas such as Regal Killeen and Hollywood Theaters.
Are there any cinemas near Buffalo Wild Wings where I can go after dining?
Yes, the nearby cinemas include Hollywood Theaters, Regal Killeen, Killeen STM 14, and Killeen Movie Theatre, perfect for catching a movie after your meal.
Can I find other chicken wing restaurants near Buffalo Wild Wings in Killeen?
Yes, you can find "It's Just Wings" and "Pluckers Wing Bar" nearby, offering additional options for chicken wing lovers.
What nearby dining options are available if I want something different from Buffalo Wild Wings?
Nearby dining options include Little Tokyo for sushi and Japanese cuisine, Chili's Grill & Bar for American fare, Outback Steakhouse for steaks, and Red Robin Gourmet Burgers for burgers.
Is Buffalo Wild Wings in Killeen active on social media and where can I find more info?
Yes, you can visit their Facebook page at https://www.facebook.com/453610578001228 or the official Buffalo Wild Wings Killeen website to learn more.