Whataburger

4.3
2139 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6241 Old Highway 135 N, Kilgore, TX
75662, United States

Hours

Reviews

4.3
2,107 reviews
5 stars
1,297
4 stars
443
3 stars
197
2 stars
66
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and at the drive-thru, even when the restaurant was not busy.

Customer Service

Mixed reviews on customer service; while some staff were praised for being friendly and helpful, others were noted for rudeness and lack of attentiveness.

Food Quality

Food quality received positive feedback overall, with many customers enjoying the burgers and fries, though there were complaints about cold or improperly prepared items.

Cleanliness

The restaurant was often described as clean, with particular praise for the bathrooms.

Atmosphere

The decor and atmosphere were appreciated, with many customers enjoying the nostalgic and unique elements of the restaurant.
  • AG
    Angela Guynn
    6 days ago
    5.0
    Good food. Clean. Always fresh food
  • RS
    Richard Swain
    Oct 20, 2025
    2.0
    Left without a purchase ... over$7 for a taquito was too much for me.
  • JF
    Jessica F
    Oct 10, 2025
    1.0
    Whataburger is already not the fastest place and I'm well aware of that but this 20 plus minute wait when there's no customers in the store and only one car sitting in the Drive-Thru is ridiculous.
  • JA
    Jenna Alarcon
    Oct 5, 2025
    1.0
    Ordered ahead and order was not delivered to car until over 20 minutes after the order pick up time. (Pick up tine was 6:28 pm, received food after 6:48pm). Multiple other cars ordered at the restaurant and ordered, paid and received their food during this time. When I asked the young lady who was delivering food to a vehicle behind me why my food was not ready and i had been waiting 20 minutes. She very rudely said “well, we are busy and you have a large order.” My order was $30,(for 2 people). My sister was picking up a $48 order (for 3 people) as well. I cannot imagine that this would be such a complication to take an additional 20 minutes. A simple “I’m sorry about that, let me check” would have been an appropriate response.
  • EJ
    Em Jay
    Oct 5, 2025
    5.0
    I stopped by this location while on a long drive and was assisted at the counter by Alice and she was extremely nice and helpful when getting my order. Shes awesome!

Frequently Asked Questions About Whataburger

What are the operating hours of this Whataburger location in Kilgore, TX?

This Whataburger location is open 24 hours a day, 7 days a week.

Where is this Whataburger located?

The Whataburger is located at 6241 Old Highway 135 N, Kilgore, TX 75662, USA.