Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the food for being fresh, hot, and well-prepared, while some reported issues with food safety and quality, such as cold or spoiled items.
Customer Service
Feedback on customer service was mixed; some customers experienced friendly and efficient service, while others reported rude staff and long wait times.
Cleanliness
The cleanliness of the restaurant received positive remarks, but there were also complaints about dirty tables and condiment stations.
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong modifications.
Atmosphere
The restaurant's atmosphere was generally appreciated, with some noting its cozy setup and cleanliness, while others found it chaotic or unprofessional.
RP
Rocky Phillips
Nov 3, 2025
1.0
Went through the drive-through and got a 10 piece spicy nugget combo. The fries were extremely fresh. The nuggets were absolutely not fresh. I got my food quickly and they were friendly in the drive-through but I would rather wait 10 minutes for fresh food then get down the road and realize my food was not fresh.
TG
Troy Gammon
Sep 6, 2025
5.0
Great food Friendly Staff
BH
Brandon Hitt
Aug 28, 2025
5.0
Just stopped in to try the new Wendy’s Meal of Misfortune! Everything was very fresh and well prepared. The shakes are amazing and I love the texture of the shake itself and the swirl or red blood. The fresh were very fresh and salty like I want them. The nuggets had a great texture to them and were great with the dipping sauces. You get a selection of 4 sauces and some of them are on the spicy side so beware! Loved the spoon they give you with the meal. Everything is pretty creative and was a fun meal experience. The staff was very kind and seem to care about the freshness of the food being delivered.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kilgore, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kilgore, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (903) 988-8600.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kilgore Wendy’s serve breakfast?
Yes, this Wendy’s location in Kilgore, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location in Kilgore, TX currently open?
Yes! The Kilgore Wendy’s is open and committed to serving quality food every day.
What are the drive-through hours at Wendy's in Kilgore?
The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Kilgore location serves breakfast, including combos, sandwiches, coffee, and sides available via the app or website.
How can I order delivery or takeout from Wendy's Kilgore?
You can order delivery or takeout through the Wendy’s mobile app or website by selecting the Kilgore location and entering your address.
What payment methods does Wendy's Kilgore accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Kilgore Wendy's?
You can contact Wendy’s Customer Care via live chat on their website, call 888-624-8140, or reach the Kilgore location directly at (903) 988-8600.
Are there other food options near Wendy's Kilgore?
Yes, nearby are places like Baskin-Robbins for ice cream and bakery treats, Dunkin' for coffee and donuts, and Denny's for classic American diner meals, offering diverse dining choices.
Where can I fuel up if I’m visiting Wendy's Kilgore by car?
Nearby gas stations include Gateway Travel Plaza, Shell, Exxon, and TA Express, making it convenient to refuel while visiting Wendy's.
Are there places nearby where I can get automotive services?
Yes, nearby services include Kilgore Tire Truck Center, Fleet Lube Services Inc., and Austin's CB's Sales and Services for parts and repairs.
Does Wendy's in Kilgore have a drive-thru and dine-in options?
Yes, this location offers drive-thru, dine-in, takeout, and delivery where available, providing flexible dining options.