Subway

4.1
219 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kilgore Subway® Restaurant at 96 N. Midtown brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
96 N. Midtown, Kilgore, TX
75662, United States

Hours

Reviews

4.1
219 reviews
5 stars
120
4 stars
46
3 stars
23
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and exceptional service, others reported rude staff and poor attitudes.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and delicious meals, while others complained about stale bread and incorrect orders.

Cleanliness

The cleanliness of the store received positive remarks, with many customers noting a clean environment, although some reviews mentioned issues with hygiene.

Order Accuracy

There are frequent complaints about order inaccuracies, particularly with online orders and specific requests not being fulfilled.

Atmosphere

The atmosphere is generally described as pleasant and welcoming, with some customers highlighting the cheerful demeanor of the staff.
  • DN
    Danny newlon
    Oct 14, 2025
    5.0
    The people here are nice.. haven't had a bad experience here yet.
  • JC
    JoAnna Cook
    Jul 21, 2025
    5.0
    Thank you for bringing over the young lady from your college location. I heard her telling a vustomer she was filling in. I come in this location alot but NEVER got this type of service. So speechless from her customer service i didnt catch her name. But let me tell you how amazing this young lady is. When i came in it was as if i witnessed a spiritual moment. Its been so long since ive experience customer service on this level. Every customer being greeted , acknowledged helped efficiently, such a friendly spirit. I told my husband i felt like i was standing in front of a earth angel. You can tell she's Gods child. You all have a special young lady on your team. I felt so renewed after visiting this location. Put everything into perspective for me to see someone working a fast food job so humble most people act like they hate there job. Store was also very clean. Impressed and definitely will be visting her at the college location soon
  • RN
    Robin Newman
    Jun 2, 2025
    1.0
    Every time I get food from this location the Italian bread is stale/hard, the lettuce is always brown looking. This time they were out of meatballs, last time they had to go get them from the back & sometimes they are out of tea.The staff is not friendly & acts like the don’t care.
  • TF
    Tom Fierros
    Aug 1, 2020
    3.0
    Ordered a club. No roast beef, no spicy mustard. Not the same.
  • EF
    Edith Fournier
    May 25, 2020
    2.0
    This store is usually a number 5 for me, but today got the sandwich home and the bread was old. It was crumbling and dry. So bad my sandwich fell apart as I was eating it and the bread flavor was not good as it usually is. So bad not sure I will eat there again. Staff was friend and stuffing in sandwich was good. But went there for the bread so it was a let down.

Frequently Asked Questions About Subway

What types of meals does Subway at Kilgore Shopping Center serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway in Kilgore Shopping Center?

Subway is open every day from 9:00 AM to 10:00 PM.