Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kilgore Subway® Restaurant at 923 Houston St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
224 reviews
5 stars
140
4 stars
38
3 stars
19
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and engaging staff, particularly highlighting individuals like Brandi and Nikki for their exceptional service.
Cleanliness
The restaurant consistently received positive remarks for its cleanliness, with customers noting well-maintained dining and restroom areas.
Food Quality
While some customers enjoyed their meals and found the food fresh and tasty, there were complaints about specific orders being incorrect or unsatisfactory.
Staff Attitude
Feedback was mixed regarding staff attitudes; while many employees were described as friendly, there were instances of rudeness and poor service reported.
Operational Issues
Several reviews mentioned issues with order accuracy and staff availability, particularly during busy times or when the store was understaffed.
- JCJoseph CarrOct 11, 20255.0It was Very live, and real to eat there. Brandy was off the chain.
- JFJason FloresJul 8, 20255.0Great Service,Friendly Employees,Always Clean
- PAPatti AdamsJun 25, 20255.0Oh, what a treat I was in for when I entered the Subway in Kilgore TX! As soon as me and my husband opened the door, we received a hearty welcome and a big smile from both Brandi and Nikki. Nikki was the quiet one, but Brandi blew us away. Not only did she speak she stayed engaged in pleasant conversation with us throughout our visit. Her energy and joy were certainly a delight, and you couldn’t help but leave feeling encouraged and blessed by her presence. This young lady deserves a raise and a promotion. She went above and beyond!!! So much so that we left the store and I called back to get her name, because I wanted to write this review. Other things we noticed right off is the restaurant was clean, the bathrooms were clean, the area where the food was; clean. I have never ever been in a Subway where everything was clean, and the service was spectacular. Thank you, Brandi and Nikki, for making our day! As a sidebar, every time we travel, I usually wait a week until returning home to write my reviews….but this couldn’t wait. These young ladies should be celebrated every day.
- SHSue HamnerMay 21, 20205.0Always a kind smile and if order is not ready they bring it out too me too my truck. Sanwiches are always amazing. I go at least one a week.
- KRKelly RyanAug 27, 20135.0MY FAVORITE
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Kilgore?
Subway is located at 923 Houston St, Kilgore, TX 75662.
What are the opening hours of Subway at 923 Houston St?
Subway in Kilgore is open every day from 9:00 AM to 10:00 PM.
Does Subway offer delivery and pickup options?
Yes, Subway offers in-store pickup, curbside pickup, and delivery services.
Can I order Subway's menu online?
Yes, you can order online through their menu at https://subway.com/en-us/restaurant/5488-0/menu/.
What payment methods does Subway accept?
Subway accepts American Express, Mastercard, and Visa credit cards.
Does this Subway location offer catering services?
Yes, Subway in Kilgore offers catering services to help with your event needs.
Does Subway have dine-in seating available?
Yes, this Subway location serves dine-in customers as well as takeout.
What nearby places can I visit before or after eating at Subway?
You can visit nearby places such as Peddler's Pizza and Domino's Pizza if you want more dining options, or check out Micah's Barber Shop and Styles by 2Chic for beauty services.
Are there any nearby stores where I can shop after visiting Subway?
Yes, you can visit nearby retailers like Verizon for electronics and mobile phones, or MLS Boutique and StreetsCasuals for clothing and shoes.
What amenities are close to Subway that could be useful for visitors?
Nearby amenities include the Dodson Auditorium for events and performances, Gregg Coin Operated Laundry for laundry needs, and gas stations like Shell and Zippy J's for fuel and convenience.