Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews indicated that orders were often incorrect or incomplete, leading to frustration among customers.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, including finding hair in food.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others criticized rudeness and poor management.
Food Quality
The quality of food varied, with some customers enjoying their meals while others complained about cold or poorly prepared items.
IA
Isaac Aleman
3 days ago
1.0
Does this McDonald’s always have flat Dr Pepper? The last 4 times I’ve come here its always flat like how is that the only drink that’s flat 🙃
JT
Jerod Thomas
4 days ago
3.0
This is not the McDonald's you go.to when you're in a hurry. S-L-O-W service doesn't really begin to describe this location. We ordered two cheeseburger meals and it took almost thirty minutes to get our order. The food was accurate, though the burgers were a little cold. It's plain to see that the drive thru and Door Dash deliveries take precedent over all other orders, which is a corporate issue that the restaurant does the best that they can do accommodate.
On the plus side, the restaurant is typically very clean, even the play area. Employees are friendly, though obviously in a rush, which is understandable. Kids do enjoy the play area, which makes waiting for your order bearable. We do enjoy bringing our grandkids here, but we expect a wait and plan to be waiting for our food longer than other locations.
MM
Magdalena Macias
Feb 17, 2026
5.0
The vanilla ice cream cone was delightful here!🍦
RP
Randy Propes
Jan 21, 2026
1.0
They forget to put everything in the bag. Happens every other time I go here.
Y0
Youthgirl 08
Jan 5, 2026
1.0
I was the literal only car in the drive thru and nobody even attempted to take my order. I was driving away and noticed both guys with the headsets on were too busy talking to manage a single car in the drive thru.
All I wanted was an overpriced hot chocolate. But guess not. Hope y’all had a very interesting conversation for what it was since you both couldn’t be bothered to answer the headset (which I know most drive thru headsets beep if a car is at the drive thru box ready to order). And it was at 10:45 pm on Sunday night. I won’t be back 🤷♀️👍👌
What are the regular operating hours of McDonald's in Kilgore, TX?
McDonald's in Kilgore, TX is open daily from 5:00 AM to midnight.
When is the drive-thru at McDonald's in Kilgore open?
The drive-thru is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's Kilgore location?
Delivery is available daily from 5:00 AM to 10:45 PM on weekdays and Sundays, and until 11:45 PM on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup?
Yes, McDonald's Kilgore offers delivery and curbside pickup services.
What payment options does McDonald's Kilgore accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's Kilgore?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What is the address and contact number for McDonald's in Kilgore?
McDonald's is located at 906 Hwy 259 N, Kilgore, TX 75662. You can reach them by phone at +1 903-981-1206.
Which nearby fast food restaurants can I visit around McDonald's Kilgore?
Near McDonald's, you can find KFC, Taco Bell, Burger King, Panda Express, Church's Chicken, and It's Just Wings, offering various dining options.
Are there other convenient amenities near McDonald's Kilgore?
Yes, nearby there are Shell gas stations, Sundown Liquor store, a laundromat, AutoZone for automotive needs, and Michaels for arts and crafts supplies.
What leisure or health-related places can I visit close to McDonald's Kilgore?
Close to McDonald's, you can visit Kilgore Energy & Nutrition Hub for health foods and smoothies, More Life Nutrition gym, and East Texas Tattoo Co. for tattoo services.
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