Dunkin'

3.4
560 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kilgore, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4405 Highway 42 N, Kilgore, TX
75662, United States

Hours

Reviews

3.4
560 reviews
5 stars
243
4 stars
78
3 stars
57
2 stars
46
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor attitudes and rudeness from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Inconsistent food quality, with reports of stale donuts and poorly prepared items.

Service Speed

Customers experienced long wait times, even during non-peak hours, affecting overall satisfaction.

Positive Experiences

Some customers praised specific employees for their excellent service and enjoyed certain menu items.
  • KB
    Kamran Bodushev
    5 days ago
    1.0
    Waiting for too long and they end up messing up my coffee
  • JM
    Joel Mosier
    Nov 10, 2025
    5.0
    Always a treat to pick out a dozen or more assorted donuts. The coffee is also good. Friendly service.
  • JH
    Jodi Hicks
    Oct 26, 2025
    1.0
    Wish there was negative stars as a rating option. I would like to shout out to the employees and managers at Dunkin Donuts for having the most disgusting awful attitude with my family - our wake up wrap had a huge hair in it when I opened it - the hateful employees were so bothered by the fact they even had to do their job at all - and then the managers refused to make it right. I will never be returning, I’d rather pay extra to drive further and not be treated with disrespect, oh and also to not have to eat hair. Your employees shouldn’t roll their eyes and slam their hand over having to make something right that they did wrong - you guys have some real issues to address.
  • AV
    AB Vasquez
    Oct 22, 2025
    2.0
    9pm.. no coffee no original or Midnight coffee which I preferred. That they were closing and cleaning.
  • CE
    Christopher Evans
    Oct 11, 2025
    1.0
    The problem here is the employees, i'm from the north and dunkin' donuts are all amazing. The problem here is the methy like staff. Giving the only dunkin' donuts in the region, a bad rap, which is shameful.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kilgore, TX?

Dunkin' in Kilgore, TX is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.

Can I order from Dunkin' Kilgore via delivery or pickup?

Yes, Dunkin' Kilgore offers delivery and curbside pickup services for your convenience.