Dunkin'

3.4
564 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kilgore, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4405 Highway 42 N, Kilgore, TX
75662, United States

Hours

Reviews

3.4
564 reviews
5 stars
243
4 stars
79
3 stars
56
2 stars
46
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of attention to orders.

Food Quality

Numerous reviews mentioned issues with food quality, including stale donuts, incorrect orders, and unsatisfactory meal preparation.

Cleanliness

Several customers noted unsanitary conditions, including dirty environments and concerns about food safety.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including wrong items being served and missing ingredients.

Service Speed

Customers frequently complained about slow service, with long wait times reported even during non-peak hours.
  • AS
    Adriana Streams
    Dec 20, 2025
    1.0
    Trash
  • KT
    Kade Transport
    Dec 18, 2025
    4.0
    No butter for the past 3 weeks.. Still no butter, he said next week 12/24/25.
  • CM
    Chloe Matthews
    Dec 4, 2025
    1.0
    They was all rude. They didn't even warm my food I received it cold.
  • VA
    Valerie Aparicio
    Dec 1, 2025
    1.0
    There was barely bacon on my avocado toast with bacon. This is absolutely unacceptable. Why would you pay for bacon just to get crumbs of burnt bacon on top of your food.
  • DB
    Desteny Bush
    Nov 28, 2025
    1.0
    I went inside and ordered a wake-up Wrap with turkey sausage, and I asked for egg white bites. The cashier corrected me and informed me that they were called omelet bites. I get my order and I am presented with the bacon and cheddar omelet bites. I asked if they could exchange it for the egg white and veggie omelet bites, they replied by saying the bacon and cheddar were the only ones they had. I asked for a refund because I should have been informed that they didn’t have what I wanted. The cashier went to get the manager who never appeared in front of me. I was completely ignored. Never got my refund or an exchange for what I actually wanted. I learned later on with a google search that the eggs white and veggie omelet bites were discontinued in February. I am not a frequent Dunkin visitor so I was unaware and I feel like they should have informed me instead of giving me whatever they wanted. And before you say that I should have read the menu, even the bacon cheddar omelette bites were not displayed on the lobby menu.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kilgore, TX?

Dunkin' in Kilgore, TX is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.

Can I order from Dunkin' Kilgore via delivery or pickup?

Yes, Dunkin' Kilgore offers delivery and curbside pickup services for your convenience.