Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 725 Sidney Baker in Kerrville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with food quality, including incorrect orders, skimpy portions, and food not being prepared as requested.
Management Issues
Reviews indicated significant issues with management, including unprofessional behavior and a lack of effective leadership, contributing to overall poor service.
Long Wait Times
Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
Staff Attitude
Several reviews noted a lack of professionalism among staff, with some employees displaying a careless attitude towards their work.
SF
Sierra Fritzz
6 days ago
2.0
Who ever the younger girl working drive through tonight11/18 …is ratchet and needs to be fired :/ HORRIBLE attitude cussing the other employees and customers that were in front of us with the window wide open as we are pulling up to pay.
PP
Philip
6 days ago
5.0
Big turn around with the new folks running it. Guys had a great attitude, food came out quick. Really happy about this, lord knows we don't have a lot of options after 10 in this town so it's nice to be able to grab some food, get it quick and be met with a good attitude
Extra props to Darren and Jonah, you guys are doing a great job, with great attitudes!
DA
Donald Aubrey
Nov 10, 2025
3.0
Well first of all I went through the drive-thru are the two tacos and a burrito remind you this is fast food basic tacos nothing to ride home about I waited about 20 to 25 minutes I thought of driving off but then I remember already paid so I had to wait that was my experience but don't take my word for it everyone's trip is different maybe I went on a bad night I don't know but overall the food was good not worked the weight
FH
Frank Hoover
Oct 31, 2025
3.0
Took forever to receive my food. Also the girl who took my order on the drive thru was very inpatient and rude. Dr pepper was flat. The young man who brought out my food was very professional and good and apologized for the wait
NK
Nomadic Living (Klauberi)
Oct 11, 2025
1.0
After reading the other reviews on this I would have to wonder why this manager continues to have a job. If leadership fails, then everything down the line fails as well. This location is a glaring example of how the management team is failing everyone, staff and patrons alike. It's also apparent that corporate has no interest as I couldn't find anywhere in the reviews where someone from corporate or upper management (general manager) reached out. I would give 0 stars if I could. Ordered food via uber eats and ordered a beef/bean burrito with no onions. Food arrived covered with onions. Called the restaurant and spoke with the female manager who refused to give her name to inquire about how to remedy the situation. She proceeded to argue with me then hung up on me. Tried to call corporate and they are apparently closed on the weekend. Will call on Monday. If anyone knows the manager's name at the Kerrville Taco Bell please respond and let me know.